Windows 10: Fraudulent payment for an item already paid for at the time

Discus and support Fraudulent payment for an item already paid for at the time in Windows 10 Drivers and Hardware to solve the problem; Good morning I have been charged a payment of 19.28 eu for a subscription that I did not make at any time I only acquired a driver to solve a problem... Discussion in 'Windows 10 Drivers and Hardware' started by ANTONIO BARROSO GONZALEZ, Dec 18, 2023.

  1. ANTONIO BARROSO GONZALEZ
    ANTONIO BARROSO GONZALEZ Win User

    Fraudulent payment for an item already paid for at the time


    Good morning I have been charged a payment of 19.28 eu for a subscription that I did not make at any time I only acquired a driver to solve a problem of my computer from Microsoft, but as you see your way of working stealing I will never deal with you again. thanks Antonio Barroso

    :)
     
    ANTONIO BARROSO GONZALEZ, Dec 18, 2023
    #1
  2. REGILE REB
    Regile Reb Win User

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Dec 18, 2023
    #2
  3. NACHAPPA C K
    Nachappa C K Win User
    not able to add payment option

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Is this the first time your facing this issue?
    • Did you contact your bank, like the message suggests?
    I suggest you to retype your debit card number without spaces, commas, or other characters that aren't numbers and also verify that the billing address, expiration date, and name listed for your payment option are correct. If you are using a new payment
    option, verify that it has been activated.

    Also suggest you to refer to this link below and check:

    Add or edit your payment method for the Windows Store

    http://windows.microsoft.com/en-us/windows-8/add-edit-payment-method-windows-store

    Please get back to us with a reply so that we can assist you better
     
    Nachappa C K, Dec 18, 2023
    #3
  4. MOIMACDONALD
    MoiMacDonald Win User

    Fraudulent payment for an item already paid for at the time

    Fraudulent Activity

    Hi,

    Can anyone help me with how I contact someone at Microsoft to report fraudulent activity? it appears a payment has been taken from my debit card totalling £89.99. I have never actually purchased anything from Microsoft, so i can only assume someone has used
    my card fraudulently. I have contacted the bank to cancel the card, but obviously need a refund from Microsoft of the amount. I have tried to use the website, but i cant find anything to report such an instance.

    Thank you
     
    MoiMacDonald, Dec 18, 2023
    #4
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Fraudulent payment for an item already paid for at the time

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