Windows 10: freezing and shutting down.

I have windows 11. My computer is frequently freezing and or on occasion it just shuts down without notice or pattern. Sometimes i must do a hard reboot as the task manager wont reset. Or when i go to my task manager i see so many programs running and have no idea what they are or if needed. i suspect i need a cleanup but don't know where to begin. I am a subscriber to outlook 365. They were not able to help me and suggested this resource. I am semi retired but still working remotely without access to my IT guy from the past.. Any help would be most appreciated. Please reply to my *** Email address is removed for privacy ***

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Random freezes or shut downs

Completely random freezing/shutdowns on a system with no recent hardware changes, and hard drive, memory, and PSU fine, usually means a software issue (file corruption or malicious software). I suggest following DavidV's recommendations.

 

Random Crash/Freeze on Build 10130


Hello everyone.

I have been running the Windows 10 preview for the last few months and other than a driver issue here or there, did not experience any real problems. However, with the last update to build 10130, I have been experiencing a random crash/freeze that manifests itself in one of two ways:

1. If I step away from the computer and come back before the monitor is set to go to sleep, I will come back to a frozen cursor, unable to do anything.
2. If I step away from the computer and come back after the monitor has gone to sleep, I will come back to a black screen, unable to do anything.

In both cases, I have to hold the power button in to shut down the computer for a restart.

Any direction or help would be greatly appreciated.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.