Windows 10: freezing on log in

computer randomly crashed and now whenever I login it freezes then the screen turns black

submitted by /u/KlDSSEEGH0STS
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:)

 

Windows 10 freezing at log in

Hello Frank,

A failed update or one-time startup process can sometimes cause stopping, freezing, or reboot-loop issues during the login process. To isolate the issue, we suggest that you answer the following questions:

• Do you have a USB device attached? If yes, can you remove the device and log in again.
  
• Have you tried turning off the WiFi feature in your laptop before logging in?
  
• How about running a Startup Repair in your Windows 10 laptop? (Boot to Advanced Startup Options>Click on Troubleshoot> Click on Advanced options> Click on Startup Repair)
• Aside from the above steps, what other troubleshooting steps have you done so far?
  

Looking forward to your response.

 

Desktop freeze after log in

Hi Keith,

In order for us to find out what causes your desktop to freeze after logging in, we would like to gather more information:

• Did you make any recent changes on your computer prior to this issue?
• What other troubleshooting steps have you tried so far?
• When the computer freezes, do you get an error message?

Regards.

 

Windows 10 freezes shortly after logging in

Jan,

Thank you for the help. I went through all the suggestions you offered. None of the scans returned any errors. I also went through the steps on the page you linked to.

In addition, I also ran "mdsched.exe" and a disk check, which also returned no errors.

Unfortunately, the problem has not gone away. My computer freezes shortly after logging in.

Do you have any other suggestions for diagnostics I might be able to use?