Windows 10: Freezing screen with some type visual glitch

At random times when I use my laptop, my screen freezes and the screen looks like this. It happens several times a day on averagehttps://1drv.ms/u/s!At8R_K21-JsJhCkBhRRezewI2AN3?e=ABD8GT

:)

 

PC hits black screen on boot, visual artifacts and freezing

Hi, so for the past week or so my PC has been having problems with random freezing and visual glitches/artifacts appearing on screen when I'm using it. Often it will happen when I'm watching a video, sometimes just a quick freeze/flicker but a few times the screen completely froze with lines everywhere, forcing me to do a hard shutdown.

Well, yesterday is when it went from bad to worse. I was watching a video and the screen and sound suddenly froze, and the screen went a strange brown colour with lines everywhere and I had to hard shutdown. When I booted back up, I encountered a black screen before I could even log on, and had to force shutdown again. Booted up again, same thing. After a third shutdown it began automatic repairs, and after trying to restart normally I once again encountered the black screen. So then I tried going into safe mode with networking and it let me log on as normal, except there were strange green lines everywhere, and on various apps after logging onto the desktop. These are always here now everytime I log on.

This is what it looks like when I restart in safe mode with networking:




A few things I've tried/ruled out:

• I've ran malware scans and nothing came up, so it doesn't look to be a virus
• I've tried using a spare monitor and the same problems came up, so it doesn't appear to be an issue with my monitor
• I've uninstalled my graphics drivers by going onto the device manager and hitting uninstall on my display adapter - after restarting, I'm able to boot up normally and log on at a lower resolution, but after a few minutes of being on the desktop the screen just goes black like before (perhaps because it's reinstalled the drivers?)

I'm running Windows 10 64-bit, version 1903 (OS Build 18362.476). Any help would be appreciated.

 

Screen Freezing up

Andre, thanks for your suggestions. I performed all steps as you listed and it appears that there were

some problems that have been corrected. I will let you know in a day or so if the "freeze" problem

occurs again. Many thanks for your help --- this took longer than I expected!

Jan

 

Microsoft Visual C++ Runtime Library

Hello Mohammed,

This error can be caused by Runtime components of Visual C++ Libraries missing or software problem. To assist you with your concern, we suggest you download the latest available Visual C++ components found on this article:
The latest supported Visual C++ downloads.

If the error doesn't let you get past the startup screen and wouldn't let you download the needed components, we suggest you disable the recently installed program on startup. Kindly follow the steps below:

• Click Windows + X.
• Select Task Manager.
• Go to the Startup tab and right click on the program.
• Select Disable.

Let us know if you will need further assistance.