Windows 10: Frequent Blackscreen errors and then restarts

Discus and support Frequent Blackscreen errors and then restarts in Windows 10 BSOD Crashes and Debugging to solve the problem; I have recently started to experience an error - usually when I try to play a video game where my screen will freeze, the audio will crackle and then... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Scotty841, Feb 11, 2022.

  1. Scotty841 Win User

    Frequent Blackscreen errors and then restarts


    I have recently started to experience an error - usually when I try to play a video game where my screen will freeze, the audio will crackle and then the computer will restart. Often Windows records this issue as a hardware error:SourceWindowsSummaryHardware errorDate‎11/‎02/‎2022 00:58StatusNot reportedDescriptionA problem with your hardware caused Windows to stop working correctly.Problem signatureProblem Event Name: LiveKernelEventCode: 144Parameter 1: 3003Parameter 2: ffff80035015f670Parameter 3

    :)
     
    Scotty841, Feb 11, 2022
    #1

  2. Blackscreen - Auto-Restart

    Thank you for the suggested 'fixes'. I'll try them after I try Google's Chrome browser. I'm told it's more suited to a desktop environment than the Microsoft EDGE browser (more suited to Tablet use). I don't know if it's related to the "BlackScreen Auto-Restart"
    problem, but hopefully it will reduce/eliminate the "Can't Reach This Page" message which I frequently get using EDGE [I tried restarting my modem and router, as well as clearing browsing history, but the problem persists with EDGE.
     
    RalphHosmer, Feb 11, 2022
    #2
  3. somvir73 Win User
    System frequently restart with BSOD

    System getting restarted frequently please suggest, i have attached the BSOD report.
     
    somvir73, Feb 11, 2022
    #3
  4. jimhoyle Win User

    Frequent Blackscreen errors and then restarts

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Feb 11, 2022
    #4
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Frequent Blackscreen errors and then restarts

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