Windows 10: Frequent blue screen

Discus and support Frequent blue screen in AntiVirus, Firewalls and System Security to solve the problem; * Original title: 电脑频繁蓝屏 不知道原因，求解答 Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights... Discussion in 'AntiVirus, Firewalls and System Security' started by liuyang0225, Dec 23, 2018.

  1. LIUYANG0225
    liuyang0225 Win User

    Frequent blue screen


    * Original title:

    电脑频繁蓝屏 不知道原因，求解答



    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64


    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\46371\Desktop\elfinderTest\12.23\122318-12417-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (24 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.23807.amd64fre.win7sp1_ldr.170512-0600
    Machine Name:
    Kernel base = 0xfffff800`03a4e000 PsLoadedModuleList = 0xfffff800`03c90750
    Debug session time: Sun Dec 23 10:47:28.011 2018 (UTC + 8:00)
    System Uptime: 0 days 12:57:30.932
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................
    Loading User Symbols
    Loading unloaded module list
    ........
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck C5, {fffff88000810930, 2, 0, fffff80003bf6ab9}

    Unable to load image \SystemRoot\system32\DRIVERS\pgrcam.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for pgrcam.sys
    *** ERROR: Module load completed but symbols could not be loaded for pgrcam.sys
    Probably caused by : Unknown_Image
    *** Followup info cannot be found !!! Please contact "Debugger Team"
    ---------

    8: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_CORRUPTED_EXPOOL (c5)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is
    caused by drivers that have corrupted the system pool. Run the driver
    verifier against any new (or suspect) drivers, and if that doesn't turn up
    the culprit, then use gflags to enable special pool.
    Arguments:
    Arg1: fffff88000810930, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff80003bf6ab9, address which referenced memory

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0xC5_2

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!ExDeferredFreePool+1ed
    fffff800`03bf6ab9 4c3918 cmp qword ptr [rax],r11

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: ReviewSystem.e

    TRAP_FRAME: fffff8800bc8e7a0 -- (.trap 0xfffff8800bc8e7a0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88000810930 rbx=0000000000000000 rcx=fffff880008007a0
    rdx=fffffa801dff3d50 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80003bf6ab9 rsp=fffff8800bc8e930 rbp=0000000000000000
    r8=fffffa801c17a5e0 r9=fffffa801dff3550 r10=0000000000000001
    r11=fffffa801dff3560 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    nt!ExDeferredFreePool+0x1ed:
    fffff800`03bf6ab9 4c3918 cmp qword ptr [rax],r11 ds:2030:fffff880`00810930=????????????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80003abe3e9 to fffff80003abee40

    STACK_TEXT:
    fffff880`0bc8e930 fffff800`03bf61b1 : fffffa80`1bc908e0 fffffa80`19e28c40 00000000`00000000 fffff800`03add817 : nt!ExDeferredFreePool+0x1ed
    fffff880`0bc8e9c0 fffff880`06bedda5 : fffffa80`1bc90900 fffffa80`00000000 00000000`38524750 00000000`00000467 : nt!ExFreePoolWithTag+0x411
    fffff880`0bc8ea70 fffffa80`1bc90900 : fffffa80`00000000 00000000`38524750 00000000`00000467 fffffa80`1dfdc350 : pgrcam+0x7da5
    fffff880`0bc8ea78 fffffa80`00000000 : 00000000`38524750 00000000`00000467 fffffa80`1dfdc350 fffff800`03ac21f1 : 0xfffffa80`1bc90900
    fffff880`0bc8ea80 00000000`38524750 : 00000000`00000467 fffffa80`1dfdc350 fffff800`03ac21f1 fffffa80`1dfdc4fb : 0xfffffa80`00000000
    fffff880`0bc8ea88 00000000`00000467 : fffffa80`1dfdc350 fffff800`03ac21f1 fffffa80`1dfdc4fb 00000000`00000000 : 0x38524750
    fffff880`0bc8ea90 fffffa80`1dfdc350 : fffff800`03ac21f1 fffffa80`1dfdc4fb 00000000`00000000 00000000`00000000 : 0x467
    fffff880`0bc8ea98 fffff800`03ac21f1 : fffffa80`1dfdc4fb 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`1dfdc350
    fffff880`0bc8eaa0 fffff880`00e98789 : 00000000`00000001 fffffa80`38940900 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x341
    fffff880`0bc8eb90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Wdf01000!FxRequest::CompleteInternal+0x65d


    STACK_COMMAND: .trap 0xfffff8800bc8e7a0 ; kb

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: X64_0xC5_2

    BUCKET_ID: X64_0xC5_2
    *** Followup info cannot be found !!! Please contact "Debugger Team"
    ---------

    :)
     
    liuyang0225, Dec 23, 2018
    #1
  2. ROAN T
    Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Dec 23, 2018
    #2
  3. BINARYMAGE
    BinaryMage Win User
    Blue Screen Problems

    Hello all. I have been plagued with frequent BSODs on my main computer. (see system specs for details) I am getting "Page Fault in Nonpaged Area", or the 0x50 stop error, blue-screens.
    What I read on Google suggested that this blue-screen indicated a memory or hard drive error. I ran memtest86+, which passed, and chkdsk, which found no problems. I took all of my components down to stock clocks, and that didn't help. Does anyone have any experience or advice as to what I should try next?
     
    BinaryMage, Dec 23, 2018
    #3
  4. REMON ONT
    Remon Ont Win User

    Frequent blue screen

    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article     about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Dec 23, 2018
    #4
Thema:

Frequent blue screen

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