Windows 10: Frequent Blue Screens - Memory Management

Hello, I just completed my first computer build and I'm getting BSOD frequently when downloading large files games on steam are a common cause. It also occurs when playing games on steam, sometimes. I've tried updating my GPU, BIOS, and chipset drivers.


I tried Windows Memory Diagnostic tool and I recall it had an error but no description of what was wrong.


I looked in my Event Viewer and I think my system is crashing on a Bug Check : 0x0000001a 0x0000000000041790, 0xffff9d0011e7a4b0, 0x0000000000000038, 0x000000000000003e. I frequently see Bug Check errors with varying codes and Application Popup errors.


I thought maybe either my RAM had problems or my GPU, so I disabled the GPU driver and set my BIOS to use the integrated graphics. Tried downloading a large file and then got blue screen again, but with the code: KERNEL_DATA_INPAGE_ERROR.


After this I did an sfc scan, which said "Windows Resource Protection found corrupt files but was unable to fix some of them." So I looked at CBS.log and noticed two outlying things:


1.

2020-11-08 09:56:30, Error CSI 00000155@2020/11/8:14:56:30.544 F onecore\base\wcp\sil\ntsystem.cpp3044: Error STATUS_OBJECT_NAME_NOT_FOUND originated in function Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysCreateFile expression: null

[gle=0x80004005]

2020-11-08 09:56:30, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]

2020-11-08 09:56:30, Info CBS Could not get file name for current session file logging [HRESULT = 0x80004003 - E_POINTER]

2020-11-08 09:56:30, Info CBS Added C:\Windows\Logs\CBS\CBS.log to WER report.

2020-11-08 09:56:30, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201106161428.log to WER report.

2020-11-08 09:56:30, Info CBS Added C:\Windows\Logs\CBS\CbsPersist_20201030212755.cab to WER report.

2020-11-08 09:56:30, Info CBS Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-11-08 09:56:30, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-11-08 09:56:30, Info CBS Not able to add poqexec.log to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-11-08 09:56:30, Info CBS Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2020-11-08 09:56:30, Error CSI 00000156 F STATUS_OBJECT_NAME_NOT_FOUND #18258471# from Windows::Rtl::SystemImplementation:irectFileSystemProvider::SysCreateFileflags = 0, handle = {provider=NULL, handle=0, name= "null"}, da = SYNCHRONIZEFILE_READ_ATTRIBUTES, oa = @0x9c420fba30->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[103]'\SystemRoot\WinSxS\amd64_windows-defender-am-engine_31bf3856ad364e35_10.0.19041.1_none_b51c691f559e8961'; a:OBJ_CASE_INSENSITIVE}, iosb = @0x9c420fba90, as = null, fa = 0, sa = FILE_SHARE_READFILE_SHARE_W[gle=0xd0000034]

2020-11-08 09:56:30, Error CSI RITEFILE_SHARE_DELETE, cd = FILE_OPEN, co = FILE_DIRECTORY_FILEFILE_SYNCHRONOUS_IO_NONALERT0x00004000, eab = NULL, eal = 0, disp = Invalid

[gle=0xd0000034]

2020-11-08 09:56:30, Error CSI 00000157 F STATUS_OBJECT_NAME_NOT_FOUND #18258470# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingDirectory...[gle=0xd0000034]

2020-11-08 09:56:30, Error CSI 00000158 F STATUS_OBJECT_NAME_NOT_FOUND #18258469# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingDirectoryflags = 0, da = SYNCHRONIZE, oa = @0x9c420fc090->SIL_OBJECT_ATTRIBUTES {s:40; on:"amd64_windows-defender-am-engine_31bf3856ad364e35_10.0.19041.1_none_b51c691f559e8961"; a:OBJ_CASE_INSENSITIVE}, sa = FILE_SHARE_READFILE_SHARE_WRITEFILE_SHARE_DELETE, oo = FILE_DIRECTORY_FILEFILE_SYNCHRONOUS_IO_NONALERTFILE_OPEN_FOR_BACKUP_INTENT, dir = NULL, disp = I[gle=0xd0000034]

2020-11-08 09:56:30, Error CSI nvalid

[gle=0xd0000034]

2020-11-08 09:58:32, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP

2020-11-08 09:58:32, Info CBS TiWorker signaled for shutdown, going to exit.



2.

2020-11-08 09:56:12, Info CSI 000000fa Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\ is owned twice or has its security set twice

Original owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

New owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

2020-11-08 09:56:12, Info CSI 000000fb Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ is owned twice or has its security set twice

Original owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

New owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

2020-11-08 09:56:12, Info CSI 000000fc Warning: Overlap: Directory \??\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ is owned twice or has its security set twice

Original owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}

New owner: Microsoft-Windows-shell32, version 10.0.19041.572, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}


I'm not really sure where to go from here. I'm kind of stumbling through the various help pages I'm finding, but don't understand enough about this to diagnose anything. Any help is appreciated.

:)

 

Frequent Blue Screen error on computer

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



However, please let us know:

• When exactly are you getting the Blue Screen error?
  
• What is the error message you receive?
  
• Are you aware of any changes made to the computer recently?
  
• What is the make and model of the computer?
  

I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type mdsched and click on
   OK.
   
3. Click on Restart now and check for problems.
   

Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Blue Screen Error Memory Management on Windows 10

Hi Paul,

Thank you for responding.

I understand the inconvenience caused to you with the blue screen error on Windows 10.

What is the complete error message/ error code of this issue?

This issue might have happened due to the hardware replacement on your device.

Step 1: I suggest you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Step 2: Also, contact your device manufacturer's website and update the BIOS drivers to check if the issue persists.

For further reference: Troubleshoot blue screen errors

Hope it helps. Reply to the post with an updated status of this issue for further assistance.