Windows 10: Frequent BSOD Crash - WHEA_UNCORRECTABLE_ERROR

Hello,


My computer has been suffering from BSOD crashes recently. It's less than 3 years old, and is well maintained. I only have a handful of applications on this machine games, Bitdefender, MSI Afterburner. It's primarily a gaming rig. I monitor GPU/CPU temperatures using MSI Afterburner, so I doubt it's an overheating issue. Under load it rarely goes past mid 60s Celsius with graphics settings turned up to high-max, and tops out around mid 70s when running the latest and greatest games at highest settings.


The high level crash error is as follows per WinDbg:


******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************WHEA_UNCORRECTABLE_ERROR 124A fatal hardware error has occurred. Parameter 1 identifies the type of errorsource that reported the error. Parameter 2 holds the address of theWHEA_ERROR_RECORD structure that describes the error condition.Arguments:Arg1: 0000000000000000, Machine Check ExceptionArg2: ffffba0a1743c028, Address of the WHEA_ERROR_RECORD structure.Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value.Arg4: 0000000000070005, Low order 32-bits of the MCi_STATUS value.


I've already done the following in an attempt to isolate and fix any potential issues stemming from the above error:

1. Updated Windows to latest version/build
2. Updated all drivers individually via Device Manager
3. Ran SSD optimization
4. Ran SSD error check - no errors.
5. Ran "mdsched.exe" standard memory test - no errors.
6. Ran memtest86 - no errors.
7. Ran "chkdsk C: /f /r /x" - no errors.
8. Ran "DISM.exe /Online /Cleanup-image /Restorehealth"
   • "sfc /scannow" - no integrity violations.
9. Reinstalled Windows 10 via "Reset this PC" feature.

As you can see, I've run a variety of tests against my machine which have all come back clean, so I'm running out of ideas here. It appears I have hardware failing at random times, but I'm unable to figure out exactly what is failing and why. I'd say that 99% of the BSOD crashes occur while I'm playing a game on my PC or otherwise putting it under load, so the breakdown looks something like this:


BSOD Crashes Based on Occurence

Crucible game - 45%

Apex Legends game - 45%

World of Warcraft game - 9%

Under very small load Twitch app, MSI Afterburner, Origin launcher, Steam, Blizzard launcher - 1%


Can anyone else help me further analyze this dump? I have a handful of dump files, but they all look similar to this with the exact same error.


BSOD dump file OneDrive link: https://1drv.ms/u/s!AgwtMkBOjfja13OYVGcUYWBkJOsf


Please let me know if I'm missing something. If I have to replace hardware that's less than 3 years old, that would be unfortunate, but as of now I don't even know what to replace given the above error!

:)

 

My pc keeps crashing with bsod " whea_uncorrectable_error"

My pc keeps crashing with bsod " whea_uncorrectable_error" , fresh windows install, please help me

 

Random but frequent BSOD - whea_uncorrectable_error

I’m getting a lots of BSOD with whea_uncorrectable_error and I have tried lots of thing/suggestions from googleing…. Before this happened it all worked perfectly fine for a month and all of the sudden
it began. It have never been overclocked only RAM have been set for XMP standard.

So here is my information and the behavior of my system

Setup:

• ASUS Maximus VIII Ranger Z170 (1+ month old)
• Intel i7-6700K (Stock speed) (1+ month old)
• Noctua NH-D15 (1+ month old)
• Corsair Vengeance LPX DDR4 2666MHz 2 x 8GB (1+ month old)
• Samsung 850 pro 128 GB (2 years old)
• Cooler Master Silent Pro 1000W (3 years old)

What I have tried hardware wise:

• Removed all unnecessary connections such as extra front USB and AUDIO connection
• Removed all other drives than the OS drive
• Switched RAM sockets placing and tried only one at a time (with each one)
• Moved jumper back and forth
• Reset BIOS settings
• Installed OS on different drive
• Changed to use different keyboard/mouse
• Firmware updated both SSD and BIOS
• Unplugged internet cable
• XMP left on and off

What I have tried OS wise:

• Windows 10 version 1607 anniversary update (newest and fully updated windows 10)
• Windows 10 version 1607 anniversary update (without updating)
• Windows 10 version 1511 (to determine of some updates between 1511 and 1607 were the issue)
• Windows 7 service 1 (fully updated)
• Windows 7 service 1 (not updated) – Pretty stable (1 BSOD total)
• Booting into safemode seems to remove the issue aswell

What I have tried software/testing wise (all tests passed):

• Run memtest86
• Intel Diagnostic Tool
• CMD chkdsk
• CMD sfc /scannow
• Windows memory dia tool
• Prime95 for hours’ multiple times (temp really isn’t an issue max 70c but mostly around 60c)
• DRIVER VERIFIER
• Furmark
• PCMark 7 – tried all free benchmarks (on sable win 7)
• HDTune
• CrystalInfo
• Intel Driver Update Utility
• Uninstalled most drivers and installed all newest drives from ASUS website (only drivers)

BSOD “whea_uncorrectable_error” happens with no visible pattern, but her is what I have seen:

• BSOD happens regular 3-15 min from boot time
• BSOD can happen before login (at login screen)
• BSOD happens both if left totally untouched or if used
• BSOD seems to be delayed by prime95 (my thought is that prime95 takes all the CPU power/priority from other threads, so the software issue or whatever can’t be executed)
• A prime95 test of 1 hour happened without BSOD, 7 min after prime95 end a BSOD happened
• Nothing specific seems to trigger the issue
• Windows 7 service 1 without updates - doesn’t seem to be triggered or just not as easily (The only 1 BSOD happened shortly after inserting ASUS driver cd(might be random) on a fresh WIN 7 install, for 2 days it ran without BSOD)

I have tried online dmp file analysis and can see mostly:

• Machine Check Exception
• 0x124_GenuineIntel
• WIN8_DRIVER_FAULT or WIN7_DRIVER_FAULT

I hope somebody can help me, I don’t know what else to do, it could be a hardware issue with the newer parts and I could send it for RMA, but to me it seems as a software issue when prime95 can delay it
and there mostly isn’t any issue with windows 7 service 1 without any updates.

I have made a ZIP with a dmp files in different folder for each OS

https://drive.google.com/file/d/0Bxl9dui6ePZ7QnVFU290YUYwUWc/view?usp=sharing

 

WHEA_UNCORRECTABLE_ERROR happening several times a day

Haven't got to uninstall/reinstall the drivers yet but please find attached the rest of the steps requested.

debug steps.txt