Windows 10: Frequent BSODs, need help diagnosing and fixing the issue

Hi,I have been experiencing very frequent BSODs as of late. From what I can see, the BSODs tend to occur usually with a session of Ableton Live 11 a music production program, but sometimes happen without Ableton either. In case I open an Ableton project a BSOD can occur at any point within the session which is rather frustrating, and even after closing it with no issues, a BSOD can still occur within an hour or so after closing. When Ableton is not involved the BSODs appear to be totally random, the only pattern I've noticed is that it tends to happen almost once a day, and the most frequent

:)

 

Help diagnosing frequent BSOD

Hello Gerry

It's been almost 10 days now and no BSOD crashes. If the stability persists, I'm thinking MSI Afterburner (or more likely Rivatuner, after some reading) was the culprit. Hoping that's the case, as I won't have to go through the hassle of exchanging my video
card.

Thanks for the help! Could you give a little explanation on how you pinpointed that list from the reports that I posted? I'd like to be able to deduce that info on my own.

 

Diagnosing BSOD Win10

Hi Mouhy,

For us to isolate your Windows 10 performance issue, we need the following information:

• Were there any changes made on your computer prior to the issue?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?
  

Normally, this issue happens due to an unexpected shut down or restart. We suggest that you try the troubleshooting steps in this
link.

We look forward to your response.

 

Frequent BSOD

Hello,

As per the title, I am experiencing a range of BSOD errors daily. Perhaps once every 2-3 hours or so, and it seems to crash more often the more program I’m running simultaneously. Though this could be mere coincidence.
I'll list some of the recent error messages here:

• Win32kfull.sys failed
• System service exception
• Werfault.exe failed
• Page fault in non paged area
• System thread exception not handled
• Critical process died
• Nvlddmkm.sys failed
• Dxgmms2.sys failed
• Unexpected store exception
• Unexpected kernel mode trap

And I’m sure there are others I haven’t taken the time to log. Clearly something is seriously wrong.

Troubleshooting steps taken include:

• Updating gpu driver
• Uninstalling 3rd party antivirus software

As per this guide:

Redirecting

I'm including the following to help diagnose the problem:

• recent .dmp files (only two appear in the minidump folder for some reason)
• MSinfo output
• System specs (should be in MSinfo. Ask if you require further details)

You can download these from my onedrive here:

Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

I’m not sure what troubleshooting steps to take from here, so any advice would be appreciated.

Regards,

Nathan

Edit:

I've also taken the following troubleshooting steps:

- Updated Windows

- Updated device drivers, via SDI