Windows 10: Frequent BSODs while playing games

Discus and support Frequent BSODs while playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi there, starting around a week and a half to 2 weeks ago I began to experience BSODs while playing games (usually rainbow six siege as thats the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Epilesx, Dec 19, 2018.

  1. Epilesx Win User

    Frequent BSODs while playing games


    Hi there, starting around a week and a half to 2 weeks ago I began to experience BSODs while playing games (usually rainbow six siege as thats the main game I play). At first the BSODs had system service exception, page fault in unpaged area errors as the causes. I noticed that for these BSODs it didn't specifiy an offending driver/application on the blue screen it just said the code things I just mentioned. After trying many solutions I found online (with no success) I decided to reinstall everything on my PC from scratch (incl. windows). After reinstalling windows I tried to play Siege again and began to blue screen again. The first one I got gave me the WHEA uncorrectable error message and the next 2 gave me IRQL not less or equal errors. I'm not the most knowledgable about this stuff, but I opened some of the minidumps in WhoCrashed and almost all of the crashes (pre clean windows install and after) were caused by ntoskrnl.exe or ntkrnlmp.exe with the exception of the WHEA one.


    My PC specifications:

    i7-8799K ASUS
    ROG strixZ370-F
    16gb (2x8gb) of 2133 ram, I think I remember reading in the bios or something theywere seated in A1 and B1 slots (whatever that means)
    ROG Strix 1080Ti
    120gb kingston and a 500gbsamsung SDDs
    2TB HDD (it's like 6 years old)


    The post-reinstall minidumps:


    WHEA ones: https://drive.google.com/file/d/1Nt7jxYSeAXOYY8YqscSdDrHmWx_d_doD/view?usp=sharing

    The IRQL ones:

    https://1drv.ms/u/s!ArWY0UKnF2JPindolWchF2ky0H02
    https://1drv.ms/u/s!ArWY0UKnF2JPinh6Ld9Hu7CEruk4

    Thanks so much!

    :)
     
    Epilesx, Dec 19, 2018
    #1

  2. BSOD When playing games

    Hi Jackson,

    Thank you for contacting Microsoft Community.

    Please share the information requested below:

    • Does the BSOD occur while playing a particular game?
    • Is the game downloaded from Windows Store?

    I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

    • Press Windows key + X, select Device Manager.
    • Expand Display Adapters.
    • Right click on the driver and select Update Driver Software.
    • Follow the on-screen prompts to update.

    Refer the link below for more information:

    http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Dec 19, 2018
    #2
  3. BSOD at random times, most frequently while playing games


    Here you have:

    Virtual Memory

    Frequent BSODs while playing games [​IMG]


    Startup and recovery

    Frequent BSODs while playing games [​IMG]
     
    Adangonsol, Dec 19, 2018
    #3
  4. Frequent BSODs while playing games

    BSOD at random times, most frequently while playing games


    Hi

    1) Disable driver updates of non-Microsoft drivers
    Done
    2) Find an older driver on the Nvidia website (make sure it is different than the driver that has misbehaved x 2)
    NVIDIA
    Done, I had version 390.77 and intalled 4 previous versions 388.59
    3) Uninstall using DDU
    Done
    4) Re-install making sure the clean install box is checked and install the PhysX driver if applicable.
    Done
    5) Measure the GPU temperature at idle and under load
    Done with Speccy. Idle - 32C to 34C, under load from 60C to 63C (Had a BSOD, Driver Overran Stack Buffer)
    6) Reseat the GPU and check that all connections are securely made
    Done, actually my MotherBoard has 3 GPU Slots, I changed mine from 1 to 2.
    7) Check the BIOS 3.3, 5.0, and 12.0 voltage values
    I didn't get it so I get into BIOS and took some screenshots, here they are:

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    8) Check the CPU voltage and frequency
    Pictures above
    9) Make sure that there is no over clocking
    I've never changed anything there so I guess there's no overclocking10) If there is a recurrent NVidia BSOD see if you can find a friend, neighbor, relative, or local store to swap the Nvidia GPU card.
    Pending.
    11) When swapping cards there should be 2 tests performed:
    a) test the new card in this computer
    b) test the problematic card in another computer
    Pending.

    12) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:Speccy - Free Download - Piriform: Speccy - System Information - Free
    I used speecy, temps are above.
    13) Please download and run the newest version of HWiNFO64 and post a screenshot of the "System Summary" window here.
    Done.
    Frequent BSODs while playing games [​IMG]

    14) Please run
    Done.
    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]

    Frequent BSODs while playing games [​IMG]


    Also, attaching new log collector and DMP file for newest BSOD (Driver Overran Stack Buffer).

    Thank's.
     
    Adangonsol, Dec 19, 2018
    #4
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Frequent BSODs while playing games

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