Windows 10: Frequent Crashes - Hardware Related - With Reliability Report

Problem Event Name: LiveKernelEvent

Code: 141
Parameter 1: ffffe48b1b9f2010
Parameter 2: fffff8016b10372c
Parameter 3: 0
Parameter 4: 2774
OS version: 10_0_19042
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19042.2.0.0.768.101
Locale ID: 4105


Been waiting a few months with this issue before finally giving up on my own. My computer was dropped about 3 months ago and about 1-2 weeks later I started to notice the computer crashing randomly. Now that I have encountered the crash well over 100 times, I can give some background on the cause.


What Happens: Screen goes black and either/both the gpu/cpu fan engages at 100%. Physically restarting pc fixes issue. I used to think it was the gpu for sure, but upon further reflection I think it may be the cpu, as I have left it on in this state for some time and the case never gets hot. My gpu rtx 2080 gets hot really, really fast if it's being used by a game. So if it is the gpu, it's not getting even slightly hot.


Trigger : There seems to be absolutely no trigger for the crash. If you leave windows idle it will crash eventually. Usually within about an hour or two - sometimes in a manner of seconds. It seems extremely unpredictable.


Troubleshooting : At first I thought it was my primary hard drive as windows became corrupt around the same time. They turned out to be unrelated as I've replaced the hard drive and the issue has not changed at all. Still crashes just the same. I have reinstalled windows four times now on three different drives, and the issue remains as it did the first time.


Hope someone can help - thank you!

:)

 

Frequent BSOD issue Asus K53sm NVIDIA 630m Windows 10

I would guess that your GPU is faulty, the crashes that are most frequent seem related to the GPU.

I do have a suggestion, although this suggestion is more often seen with 0x9F crashes where drivers are in an inconsistent state for the OS.
Try to change the powerplan, standard there are following plans

1. Powersaver,
2. Balanced, standard selected,
3. High performance

If you didn't change your power plan, you have balanced selected.
Select High performance and see if it makes a difference.

 

Repeated Crash-rebooting on Windows 10 - what hardware is at fault?

Brief overview
About a couple weeks ago, my custom-desktop (built 2015) started hard crashing and auto-rebooting. The computer has crashed so many times at this point that I can barely keep track (like 50 times in 2 weeks). When I start it up in the morning, it works fine for a few hours, then it will suddenly crash, reboot, and then wait 5-10 min before crashing again and starts to enter the death-spiral of repeated crashes that become increasingly more frequent. Last time this happened (yesterday), it couldn't even get past the BIOS splash screen before another crash. Seems like a short circuit? I have tried a lot of troubleshooting steps so-far, and will list that out in detail below - but for those TL;DR, I am 98% sure it is hardware related, the question is, how to isolate what piece of hardware is at fault? How to test? motherboard or power supply or something else?

Computer Specs:

PS: EVGA 750W GOLD Power Supply

MB: Asus Z170-A, running American Megatrends BIOS 3802 3/5/2018 (UEFI)

CPU: Intel i5-6600K Skylake CPU @ 3.50GHz, 3504 Mhz

GPU: EVGA NVIDIA GeForce GTX 980 Ti

Troubleshooting steps taken thus far:

1. I dis-enabled auto-reboot (per suggestions online), and then when machine crashed again, it automatically rebooted, which clearly seems to indicate that the problem is not triggered by Windows.
   
2. I checked the Windows Event Viewer, and here is what it looked like:
   Kernel-Power Event log
   There is no detail available beyond this event ID, because the machine apparently doesn't have a chance to write a dump file prior to crashing, which strongly suggests that it is a hardware problem. The crashes happened several times with no software running, so that confirms that hardware is likely suspect
   
3. I opened up machine and thoroughly cleaned it and checked pin connections between power supply and the motherboard. I re-seated these connections, and it seemed to stop the crashes for 5-6 days, but then it started happening again.
   
4. I updated BIOS to most current build available
   
5. I installed a CPU temperature reading program to see if the i5-6600K is overheating. Here is a normal read-out (cold start)
   CPU Temp cold start
   followed by a read-out I was able to capture shortly after a crash. I don't know about you, but 57°C seems awfully hot for a processor. Makes me start to think that the processor is overheating? Which gets to the next thing
   CPU Temp after crash
   
6. I have tried tweaking the BIOS to disenable overclocking but I am thus far unsuccessful - I don't know why the ASUS Z170-A motherboard is so hard to throttle down, the 'EZ menu' doesn't provide an easy option to just shut it off, and in Advanced mode, even with most settings in the 'AI Tweaker' panel disenabled, it still overclocks. Still looking for a good guide out there that can show me how to do this.
   

Can you provide any insight? I am at my wits end

 

Reliability Monitor - View All Problem Reports Empty

Hi Ryan,

Windows update can reset your system settings and could've affected the information on your reliability monitor. To help us scan and fix your concern, we suggest that you run an sfc scan. Here are the steps on how to:

• Press Windows
  
  
  key +
  X key.
• Click Command Prompt (Admin).
• Type in sfc /scannow.
• Press the Enter key.

Once done with the scan, try to re-launch your reliability monitor and check if information is now available. If the concern persist, you can restore from a system restore point by clicking this

link.

Let us know if you need further assistance regarding your reliability monitor concern.