Windows 10: Frequent Crashes

Right now I have 3 large monitors. When the crash happens my display freezes on my primary monitor and the other monitors go black. On windows 8 it would go straight to BSOD and on 10 it shows the last thing i was looking at.\

The crash typically occurs when I am using chrome and watching youtube or online video but this doesn't seem universal.

I try to remember to not use chrome for such things, but sometimes I forget. I have a critical Gmail plugin for my job that only works in chrome so I have to use it for some things.

Plus it owuld be swell if my computer didn't crash multiple times per day.

Hopefully you can help! Attachment 78333

:)

 

Crash Frequently

hi.

i'm just buy a laptop that supports windows 10. it's only 2 weeks since i bought it on 13 March 2017, and it's been crash way too often. this makes me hampering for doing my work. please help. i'm indonesian.

this is the error message

 

Frequent Crashing

Hi,

Check the hard drive :

Run the appropriate one of these and/or the trial versions below.

Manufacturer's Diagnostic Utilities.

(The old 302602 links is not valid now for the diagnostic links.)
Diagnostic Utilities By Manufacturer - run the one for your hard drive <-- links here are now outdated.

http://www.techsupportforum.com/hardware-support/hard-drive-support/462298-no-ide-device-found.html

Corrected list as of 9-10-2016



Fujitsu Hard Drives: Diagnostic Utilities Here

PFU (EMEA) Limited - Fujitsu UK

Hitachi Hard Drives: Diagnostic Utilities Here

Legacy Downloads | HGST

IBM Hard Drives: Use Hitachi Utilities

Toshiba Hard Drives: Use Hitachi or Maxtor Utilities

Maxtor Hard Drives: Diagnostic Utilities Here (now SeaGate)

http://www.seagate.com/manuals/backupplus/hard-drive-tests/#seagate-diagnostic-tool-windows-only

Quantum Hard Drives: Use Maxtor Utilities

Seagate Hard Drives: Diagnostic Utilities Here

http://www.seagate.com/manuals/backupplus/hard-drive-tests/#seagate-diagnostic-tool-windows-only

Conner Hard Drives: Use Seagate Utilities

Samsung Hard Drives: Use Seagate Utilities

Western Digital Hard Drives: Diagnostic Utilities Here

Software and Firmware Downloads | WD Support



The trial versions of one of these "might" help.

SpeedFan

Download SpeedFan - Access temperature sensor in your computer

HD Tune

HD Tune website

Hope this helps.

--------------------------------------------------------------------------------------------

Rob Brown -
Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.