Windows 10: Frequent Laptop Restarts or Blue Screen Error When Launching Games

I am encountering an issue where my laptop either restarts or displays a blue screen BSOD intermittently when launching certain games. This problem occurs inconsistently but is becoming a significant inconvenience. Could you please assist me in identifying the cause and provide guidance on how to resolve it?Thank you for your support.

:)

 

Frequent Blue Screen error on computer

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are receiving Blue Screen error on your computer. I’ll certainly assist you with this.



However, please let us know:

• 
  When exactly are you getting the Blue Screen error?
  
• 
  What is the error message you receive?
  
• 
  Are you aware of any changes made to the computer recently?
  
• 
  What is the make and model of the computer?
  

I have analyzed the dump files shared by you and found that the error is caused by a Memory corruption.



I would suggest you to run a Windows Memory Diagnostic check on the computer to check test the memory installed on the computer. Refer the steps
mentioned below:

1. 
   Press
   Windows key + R, to open Run dialog box.
   
2. 
   Type
   mdsched and click on OK.
   
3. 
   Click on
   Restart now and check for problems.
   

Also, if you are using two RAM sticks, I would suggest you to using one RAM stick and see if that helps.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

blue screen error

for sum reason wenever i play games for a lengthy period of time,specially intensive 1s lik crysisi and also sumtyms oblivion ma pc givs a lue screen,showing a error message"hardware malfunction,contact hardware vendor",.dis used 2 happn frequently when i put a ddr2-667 o2 my mobo which only supported ddr2-533,after i removed d xtra 1gb ram,no more blue screen came up..but rarely out of nowhere while playing games it pops up,and i have to restart my pc,ny1 knws wts causing this?

 

blue screen error

If you think that it may be your memory, you should run memtest with only the DDR2-667 stick in the computer.

If it goes through that fine, then the memory isn't the issue.

I think that it may be caused by mismatched memory or a faulty video card.