Windows 10: Frequent shutdown issue faced by a user on any machine they login. What could be the issue?

Frequent shutdown issue faced by a user on any machine they login. This issue is not specific to a single machine and happens in any machine they try to login. AD groups memberships seem to be fine with no unusual groups and no logon script that is causing this issue. What are the possible causes of such shutdown that is across multiple machines for one user?

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LOGIN ISSUE - while using "Cyberlink Youcam face login"

Dear all,

Initially my Laptop "HP pavilion" is windows 8.1. At that time i was using Cyberlink Youcam face-out login. ( Version is Cyberlink Youcam 5)

But after i upgrade to windows 10, everytime i have issue while login.

I want to deactivate this face login. I try to deactivate in the cyberlink setting, but still cannot be deactivated.

Moreover i tried to uninstall the cyberlink, but it is not found in the program list in control panel.

Please suggest how to deactivate the face login. Thanks

 

Windows 10 Login issues

Hi Smith,

Thank you for posting your query on Microsoft Community.

I understand the inconvenience you are facing in Windows. We will help you.

I suggest you to provide some information to help you better.

• Did you make any changes prior to the issue?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking and check if the issue persists.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  
• 
  If it logs in Create a new user account and link the Microsoft account and check if the issue persists.
  

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Please get back with more information, we will be glad to help you further.

 

shutdown issue after windows 10 update

Hi Larry,

Thank you for posting on Microsoft community.

In order to understand the issue better, I suggest you to answer the below questions.

• What happens when you try to shutdown?
• Are you getting any error message?
• Are you facing this issue after updating to November 1511 update?
• What is the make and model of your machine?
• Did you make any changes prior to the issue?

Please get back to us with more information to help you better.