Windows 10: Frequent system crashes to blue screen

I recently bought a Surface Pro 7 that was factory reset. While everything seemed normal at first, I have started having frequent bsod since I have started using it. It happens anywhere between 5 minutes and 2 hours of frequency. Each bsod comes with a different error message. They seem to be happening more frequently now though.


I have checked that drivers and windows platform itself was up to date, performed a disk check chkdsk, a memory diagnostic for the ram, a system file check sfc scannow, checked for corruption via DISM checkhealth.


Nothing is showing any issues, so I am not sure where the problem might be. The problem started happening before I had installed any new software.


I am hoping this isn't a hardware issue, but so far have had no luck finding any software issues. The warranty on the device hasnt expired yet but I would prefer not to have to use it.


Any advice would be appreciated.

:)

 

my system keeps on crashing. (blue screen)

Hello Harrison,

A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the make and model of your device?

Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
on Windows 10.

Looking forward to your response.

Regards.

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

Frequent Windows 10 blue screen crashes

Reading the comments and suggested remedies for Windows 10 Blue Screen Crashes has been enlightening, however I have yet to find a remedy that works on our computers. My wife and I have three computers with the Windows 10 OS. The one that crashes most frequently
is our HP Pavilion 23 All-In-One. This All-In-One came with Windows 8 and has been upgraded to 16 GB of RAM and, of course, Windows 10. Next is our Toshiba Satellite L655 laptop that came with Windows 7 and upgraded to 8 GB of RAM and Windows 10. The least
frequent blue screen crasher is our Microsoft Surface 3 which has been very recently purchased and it came with Windows 10. These blue screen crashes occur too often and are very irritating. With our three machines I have been attempting, without success, to
find a common thread to the crashes. Most crashes seem to occur when we are playing are online, especially playing a game such as The LA Times Just Words Scrabble (the only appearance of a common thread is that, no matter which machine, the blue screen happens
when I'm ahead in the game). All three of our Win 10 computers seems to enjoy going blue in the middle of a very enjoyable video/movie. In addition Windows 10 seems to enjoy going blue when we are working with Office 2010 and other installed programs/apps.
All kidding aside, the Windows 10 blue screen crash occurs way too frequently on each of our three computers and the reasons given on the blue screens differs.

Each of our computers are set for automatic updates from Microsoft and other installed programs/apps. Could that be the common thread?