Windows 10: Frequent System freeze for no apparent reasons

Hello all,


I am running insane! My old custom build PC has become completely unreliable, and very often freezes when left idle for a while. This has never happened, but now it is frequent... I have checked the RAM sticks, and changed two that were possibly damaged. But the problem persists even if I run with a single RAM stick. II have done all CHKDSK and various troubleshooting steps, but all to no avail.

The event seems completely random!


Here is a speccy snapshot



Operating System

Windows 10 Home 64-bit

CPU

AMD FX-8350 69 °C

Vishera 32nm Technology

RAM

24.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)

Motherboard

ASRock 970A-G/3.1 (CPUSocket) 34 °C

Graphics

DELL U2412M (1920x1200@59Hz)

4095MB NVIDIA GeForce GTX 1050 Ti (Gigabyte) 45 °C

Storage

931GB TOSHIBA DT01ACA100 ATA Device (SATA ) 40 °C

111GB KINGSTON SA400S37120G (SATA-2 (SSD)) 38 °C

931GB Seagate ST1000LM024 HN-M101MBB (SATA ) 36 °C

931GB SAMSUNG HD103SI (SATA ) 30 °C

931GB Seagate ST1000LM024 HN-M101MBB (SATA ) 36 °C

Optical Drives

No optical disk drives detected

Audio

Realtek High Definition Audio.

The latest freeze had this to tell me

Source

Windows Shell Experience Host



Summary

Stopped working



Date

‎1/‎16/‎2019 3:30 PM



Status

Report sent



Description

Faulting Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe



Problem signature

Problem Event Name: MoBEX

Package Full Name: Microsoft.Windows.ShellExperienceHost_10.0.17763.1_neutral_neutral_cw5n1h2txyewy

Application Name: praid:App

Application Version: 10.0.17763.1

Application Timestamp: 5b9c8bd8

Fault Module Name: Windows.UI.ActionCenter.dll

Fault Module Version: 10.0.17763.194

Fault Module Timestamp: 5c061bbd

Exception Offset: 000000000008fbaf

Exception Code: c0000409

Exception Data: 0000000000000007

OS Version: 10.0.17763.2.0.0.768.101

Locale ID: 1033

Additional Information 1: 95c8

Additional Information 2: 95c845337ec4a429cd889177e66955b9

Additional Information 3: 0898

Additional Information 4: 0898678529a33601e23a7ea4d204e69c


Extra information about the problem

Bucket ID: 25c38c2333de2a644c1c73bc5c1a00ef (2025621185246134511)


I am really at wits ends and any suggestions are highly appreciated

:)

 

Frequent System freeze for no apparent reasons

Hello all,

I am running insane! My old custom build PC has become completely unreliable, and very often freezes when left idle for a while. This has never happened, but now it is frequent... I have checked the RAM sticks, and changed two that were possibly damaged.
But the problem persists even if I run with a single RAM stick. II have done all CHKDSK and various troubleshooting steps, but all to no avail.

The event seems completely random!

Here is a speccy snapshot

Operating System

Windows 10 Home 64-bit

CPU

AMD FX-8350 69 °C

Vishera 32nm Technology

RAM

24.0GB Dual-Channel DDR3 @ 799MHz (11-11-11-28)

Motherboard

ASRock 970A-G/3.1 (CPUSocket) 34 °C

Graphics

DELL U2412M (1920x1200@59Hz)

4095MB NVIDIA GeForce GTX 1050 Ti (Gigabyte) 45 °C

Storage

931GB TOSHIBA DT01ACA100 ATA Device (SATA ) 40 °C

111GB KINGSTON SA400S37120G (SATA-2 (SSD)) 38 °C

931GB Seagate ST1000LM024 HN-M101MBB (SATA ) 36 °C

931GB SAMSUNG HD103SI (SATA ) 30 °C

931GB Seagate ST1000LM024 HN-M101MBB (SATA ) 36 °C

Optical Drives

No optical disk drives detected

Audio

Realtek High Definition Audio.

The latest freeze had this to tell me

Source

Windows Shell Experience Host

Summary

Stopped working

Date

‎1/‎16/‎2019 3:30 PM

Status

Report sent

Description

Faulting Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe

Problem signature

Problem Event Name: MoBEX

Package Full Name: Microsoft.Windows.ShellExperienceHost_10.0.17763.1_neutral_neutral_cw5n1h2txyewy

Application Name: praid:App

Application Version: 10.0.17763.1

Application Timestamp: 5b9c8bd8

Fault Module Name: Windows.UI.ActionCenter.dll

Fault Module Version: 10.0.17763.194

Fault Module Timestamp: 5c061bbd

Exception Offset: 000000000008fbaf

Exception Code: c0000409

Exception Data: 0000000000000007

OS Version: 10.0.17763.2.0.0.768.101

Locale ID: 1033

Additional Information 1: 95c8

Additional Information 2: 95c845337ec4a429cd889177e66955b9

Additional Information 3: 0898

Additional Information 4: 0898678529a33601e23a7ea4d204e69c

Extra information about the problem

Bucket ID: 25c38c2333de2a644c1c73bc5c1a00ef (2025621185246134511)

I am really at wits ends and any suggestions are highly appreciated

 

Frequent System freeze for no apparent reasons

I don't know what would cause that specific error code. But from personal experience, random freezes when the PC is idle has a few suspects to look at. One is failing memory (and you ruled that out already), another is buggy video card drivers, and the
next one on the list is the power supply.

If you want to rule out software as the issue, try running with a fresh copy of Windows. Get another hard drive and either clone the existing boot drive to it and then reset Windows, or install Windows fresh on it. Then grab some tool does benchmarking
and let it stress the machine. If that works fine, then it's a buggy driver.

 

Frequent bluescreens with no apparent reason

Hi Rutger,

In most cases, this error is caused by corrupted system files. For us to better assist you, we'll be needing additional information:

• Is there a stop code displayed when you're experiencing the blue screen error?
• Have you made any recent changes on your computer prior to the issue?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you follow the troubleshooting steps provided on this
article. It contains information and resolution about blue screen errors.

We're looking forward to your reply.