Windows 10: Frequent Windows 11 BSODs - how to diagnose?

Discus and support Frequent Windows 11 BSODs - how to diagnose? in Windows 10 Software and Apps to solve the problem; I've been experience frequent increasingly frequent BSODs in Windows 11.I have created a dump file folder to upload to help resolve the issue.... Discussion in 'Windows 10 Software and Apps' started by William Shaw4, Mar 3, 2025.

  1. Frequent Windows 11 BSODs - how to diagnose?


    I've been experience frequent increasingly frequent BSODs in Windows 11.I have created a dump file folder to upload to help resolve the issue.

    :)
     
    William Shaw4, Mar 3, 2025
    #1

  2. Frequent BSOD

    Hello,

    As per the title, I am experiencing a range of BSOD errors daily. Perhaps once every 2-3 hours or so, and it seems to crash more often the more program I’m running simultaneously. Though this could be mere coincidence.
    I'll list some of the recent error messages here:

    • Win32kfull.sys failed
    • System service exception
    • Werfault.exe failed
    • Page fault in non paged area
    • System thread exception not handled
    • Critical process died
    • Nvlddmkm.sys failed
    • Dxgmms2.sys failed
    • Unexpected store exception
    • Unexpected kernel mode trap
    And I’m sure there are others I haven’t taken the time to log. Clearly something is seriously wrong.

    Troubleshooting steps taken include:

    • Updating gpu driver
    • Uninstalling 3rd party antivirus software

    As per this guide:

    Redirecting

    I'm including the following to help diagnose the problem:

    • recent .dmp files (only two appear in the minidump folder for some reason)
    • MSinfo output
    • System specs (should be in MSinfo. Ask if you require further details)

    You can download these from my onedrive here:

    Microsoft OneDrive

    I’m not sure what troubleshooting steps to take from here, so any advice would be appreciated.

    Regards,

    Nathan

    Edit:

    I've also taken the following troubleshooting steps:

    - Updated Windows

    - Updated device drivers, via SDI
     
    Nathan2014, Mar 3, 2025
    #2
  3. Frequent BSOD: CRITICAL_PROCESS_DIED (0xEF) Error on Windows 10 and Windows 11

    Hello Microsoft Community,

    I've been encountering persistent Blue Screen of Death (BSOD) crashes for the past two months. These issues started on Windows 10 and have continued even after upgrading to Windows 11. I’ve tried multiple solutions, but the problem persists. Here's a summary of what I've done so far:

    1. Upgraded from Windows 10 to Windows 11
    2. Performed a full system reset
    3. Replaced the RAM
    4. Ran sfc /scannow and DISM commands to repair system files
    5. update BIOS
    System Information:

    • Operating System: Windows 11 (upgraded from Windows 10)
    • Hardware: AMD Ryzen 5 2600,Radeon RX 570, B450 DS3H . Crash Consistency: Frequent BSODs with the error code CRITICAL_PROCESS_DIED (0xEF)
    • Critical Process: csrss.exe
    Despite these efforts, I continue to experience BSOD crashes. I've analyzed some of the memory dump files, which consistently point to the critical process csrss.exe and the error code CRITICAL_PROCESS_DIED (0xEF).

    Here are link to a few of the minidump files for further analysis:

    minidump

    Any insights or suggestions on how to resolve this issue would be greatly appreciated.

    Thank you!
     
    shalev asor, Mar 3, 2025
    #3
  4. Frequent Windows 11 BSODs - how to diagnose?

    Diagnosing BSOD Win10

    Hi Mouhy,

    For us to isolate your Windows 10 performance issue, we need the following information:

    • Were there any changes made on your computer prior to the issue?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

    Normally, this issue happens due to an unexpected shut down or restart. We suggest that you try the troubleshooting steps in this
    link.

    We look forward to your response.
     
    Michael Gall, Mar 3, 2025
    #4
Thema:

Frequent Windows 11 BSODs - how to diagnose?

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