Windows 10: Frequently recurring BSOD with no identified trigger

Hello,

I need help fixing a recurring BSOD. It happens every few hours on average, although the time can vary greatly.

The BSOD has been occurring ever since I used the "Reset this PC" feature in Windows 10. I opted not to keep any of my files because I wanted a clean install. Since getting the BSOD, I have tried repeating this process three times and the BSOD persists.

I have not identified any common cause of the BSOD. It happens even when the computer is idle with nothing more than the OS running.

My log collector files are attached.

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I'm not sure if this is relevant, but since resetting the PC I've also been having issues with my mouse, similar to those reported by many users in this thread: Mouse click not working after wake up since windows 10 upgrade from - Microsoft Community

Basically the mouse tracking continues to work, but the click does not. The Windows taskbar does not do the mouseover effect when I put the mouse over pinned applications in the taskbar. The click will continue to work within Chrome and other applications, but it behaves strangely when dealing directly with the OS.

I've tried reinstalling the mouse drivers and other suggestions in that thread. The only workaround seems to be the <ctrl-alt-delete> <esc> method mentioned by some users, but this is far from ideal given the frequency of this issue (~10 minutes on average).

:)

 

BAD_POOL_CALLER BSOD Windows 10

I am getting BSODs with a BAD_POOL_CALLER error. I haven't been able to pin down a certain trigger (maybe having >1 user logged on, and it may be more frequent when using AutoCAD) or identify an obviously bad driver.

Minidump files and my system info are here:

https://onedrive.live.com/redir?res...57&authkey=!AGtGG8ORMclB9RA&ithint=folder,zip

Any diagnostics will be much appreciated.

 

BSOD after 1511 upgrade - Bad_Pool_Caller is recurring frequently

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is some third party software conflicting with system functionality.



To assist you better, please provided us the information below:

• Have you tried to uninstall the third party security software as suggested by Auggy in the previous post?

I suggest you to boot the Computer in clean boot mode and troubleshoot with the issue. Check if the issue is occurring or not.

Clean boot Disclaimer:

Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after
fixing the issue.

Refer to the below link to enter into clean boot state. The below link can also be applicable to Windows 10.

https://support.microsoft.com/kb/929135



Please get back to us with an update on BSOD issue on Windows 10, we will be happy to help.



Thank you.

 

Hello and welcome to TenForums *Smile

The log files are pointing to a graphics driver problem. Please update the NVidia driver. The best way to do this is to uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your Graphics card manufacturer or from the NVidia website. When you do this be sure the "clean install" box is checked and only install the Graphics driver and the PhysX driver.

The BIOS for your motherboard is also quite old and can be updated too.

 

Hi Phil,

Thanks for that. I'll give it a try.

Daniel.