Windows 10: Fresh Windows 10 install on brand-new HP ENVY cg100 CTO 11th gen i7 2021 model using new M.2

HP installs an M.2 Optane 512Gb in this new laptop which is not sufficient for my needs. I bought a Sabrent Rocket NVMe 4.0 2TB M.2 and installed it. The laptop's BIOS detects the new SSD just fine. When I boot from USB and begin the Windows install process, the setup does not see any drives to install Windows onto. The laptop does not have a "legacy" option, only UEFI.


Here's what I have done so far:
Turned off "Secure Boot" in BIOS

Tried loading various Intel RST drivers.
Opened DISKPARTList Disk it only sees the USB drive I booted from

Installed a regular 2.5" SSD in the laptop bay again, BIOS detects it correctly, but windows setup does not see it

Made sure BIOS and other firmware was up to date

Deconcatinated Optane SSD before removing it.


This Sabrent M.2 SSD should work. The 2.5" Toshiba SSD should work... but Windows setup just doesn't see it.


Windows setup USB drive was made with media creation tool 5 days ago.


I'm puzzled. What am I missing here?


Jeff Miller

:)

 

Brand new HP Envy w/Win10 pre-installed initial start-up blue screen

Brand-new HP Envy I7/16GB/2TB Desktop Model 750-124 w/Win 10 pre-installed tries to boot up but hangs on blue screen right after Cortana intro. Several reboots go straight to blue screen. What should I do?

 

hp envy brand new

Hi Chris,

Based the information you have provided, the symptoms is not normal for a brand new device. We suggest to have it check from where you bought it to make sure everything is fine, and if possible compare it with another device with the same make and model
and see if it has the same issue.

Looking forward to your response.

 

New hp printer scanned one time then not.

Jan 24,2016 my brand new hp printer envy 7640 scanned once then no more. Indicates Computer not listed. Windows 10. now what?