Windows 10: From BSOD to Windows Crash

Same here. I had to change the time source to a different server. It worked fine after that.

 

Thanks Steve, thought I was losing it for a couple of weeks ... just couldn't nail down the cause.*Wink

I hope that I don't sidewind this thread ... I'm not always up-to-date on Intel things

Came across this: Intel Extreme Memory Profile (Intel XMP) and Overclock RAM
and wondered if Raygon was overclocking.

The other thing I tried to determine was if the RAM was matched (and if the MoBo certified that RAM), but I couldn't find which file had specific ram module information.

ASRock > Z97 Pro4 specs
Memory - Dual Channel DDR3/DDR3L Memory Technology
- 4 x DDR3/DDR3L DIMM Slots
- Supports DDR3/DDR3L 3100+(OC)/2933(OC)/2800(OC)/2400(OC)/2133(OC)/1866(OC)/1600/1333/1066 non-ECC, un-buffered memory
- Max. capacity of system memory: 32GB*
- Supports Intel® Extreme Memory Profile (XMP) 1.3 / 1.2
Sorry to interrupt - you folks are the knowledgeable ones.

Bill
.

 

That would be the dumps:
Code: [Memory Device (Type 17) - Length 40 - Handle 0014h] Physical Memory Array Handle 000eh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator ChannelA-DIMM1 Bank Locator BANK 1 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer 1315 Serial Number Asset Tag Number Part Number BLS8G3D1609DS1S00. [Memory Device (Type 17) - Length 40 - Handle 0017h] Physical Memory Array Handle 000eh Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator ChannelB-DIMM1 Bank Locator BANK 3 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer 1315 Serial Number Asset Tag Number Part Number BLS8G3D1609DS1S00.[/quote]

 

See if this looks right Ballistix Sport 8GB DDR3-1600 UDIMM | BLS8G3D1609DS1S00 | Crucial.com

 

Thanks, the RAM is a pair and in the correct slots for dual priority 1
and the RAM is certified for the AsRock Mobo

Type Speed Size Vendor Module SS/DS Sgl
Chan Dual
Chan OC DDR3 1866 8GB Crucial BLE8G3D1869DE1TX0.16FED DS v v v DDR3 1600 8GB Crucial BLS8G3D1609DS1S00.16FED DS v v
but the OC column is not checked

 

Microcenter built my pc. I gave them the specs and they put it together. I did not overclock it.

 

Thanks, I thought you built it and was going to praise your skill.

I'm not adding anything here, you have the best StopCode hunters helping you.

 

I see that the OP was active in the thread and havent paid any heed to my post #12.

Time for my unsubscription.

 

While the Driver Verifier is collecting data I want to give everyone in the thread a little run down on the rig.
I think I listed the specs earlier, if not I will again.
I bought this rig as a gaming system from Microcenter, a friend of mine helped me pick the components, I bought them and had them assemble them.

ASRock Z97 Pro 4 Motherboard
i5-4690 3.5GHZ 1150 Proc
GTX 960EVGA graphics card
16GB RAM
240GB SSD HD
Windows 10

I've only had the system for about 30 days and the only games I play are WoW and I was playing ArcheAge but that game crashed so much I gave up on it and then I switched to Skyforge and now that one is crashing too. WoW seems to run ok. every once in a while I will have a BSOD but its rare, the other games are another story entirely.

I could be wrong in this theory but since I only had those games and I have tried uninstalling them only to find that Windows never does a good job uninstalling and leaves folders behind so I have reformatted and reinstalled Windows a few times which is why there has been some time and date issues so maybe reinstalling windows may not be the best thing to do. I thought starting over from scratch would be better but I guess maybe not.
Anyway the Driver Verifier is collecting data and I should have something for you soon.

 

So while Driver Verifier is running and I'm playing Skyforge to catch some errors it occurs to me. I stopped playing and uninstalled ArcheAge because of BSOD's and crashes and switched to Skyforge because there was less of them. Now that I have some pro's looking into the situation, should I reinstall ArcheAge so you guys can see what happened there? (After I send this batch of dump files of course and only if you guys say it's ok)

 

Have you had any BSODs since enabling Verifier? The purpose of Verifier is to put stress on the non Microsoft drivers so they will crash and Verifier will catch the offending driver. Verifier won't help much unless you have a BSOD or two. It's probably the only time you will ever want your computer to crash. *Smile

 

I have had Windows crashes where Windows crashes the program and sends reports but no BSOD's just yet, still pushing it. ArcheAge really was the offender. Skyforge comes in second. It will happen I haven't had time to really use play a lot yet with work and all. Will try to push it more.

 

Here are the dump files from the time period with Driver Verifier enabled. (attached)

 

The last 2 dumps were all I could find with you using Driver Verifier. They both said the same thing

Code: BugCheck C9, {6, 103, ffffe0009da45240, 0} Unable to load image ISCTD64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ISCTD64.sys *** ERROR: Module load completed but symbols could not be loaded for ISCTD64.sys Probably caused by : ntkrnlmp.exe ( nt!IovCompleteRequest+c3 ) DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9) The IO manager has caught a misbehaving driver. Arguments: Arg1: 0000000000000006, IRP passed to IoCompleteRequest contains invalid status Arg2: 0000000000000103, the status Arg3: ffffe0009da45240, the IRP Arg4: 0000000000000000[/quote] ISCTD64.sys is your Intel Smart Connect Technology Driver
Your driver is

Code: ISCTD64 Browse full module list start end module name fffff801`aa320000 fffff801`aa331000 ISCTD64 T (no symbols) Loaded symbol image file: ISCTD64.sys Image path: ISCTD64.sys Image name: ISCTD64.sys Browse all global symbols functions data Timestamp: Tue Nov 27 13:52:34 2012 (50B51A02) CheckSum: 0000CC32 ImageSize: 00011000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] That is a 2012 driver and should be updated. There is a 2014 driver in your Motherboards drivers. Make sure this is your Motherboard and update that driver http://www.asrock.com/mb/Intel/Z97%2...oad&os=Win1064. If that doesn't work, you could try the Intel Update Utility and see if it can find a newer one http://www.intel.com/content/www/us/...rt/detect.html See if that works any better for you. For now, please disable Driver Verifier.

If you would, please complete your system specs



Please fill out your System Specs


Information Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible. If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Specs - Fill in at Ten Forums

 

Ahh, First I want to thank everyone here for taking the time and effort for doing this. You guys are the true heroes and I want you to know you are appreciated.

I updated my bios and I didn't know what else, if anything, needed updating so I didn't update anything else. Now I do, thanks. I will update my Intel driver to the one from 9/16/2015. You think that little sucker is the problem causing my Windows crashing?