Windows 10: From BSOD to Windows Crash

Discus and support From BSOD to Windows Crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Essenbe, I guess I'm lucky, ASRock has an APP store I downloaded that shows all the drivers that are outdated on my pc. All I had to do is check them... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Raygon, Jun 11, 2016.

  1. Raygon Win User

    From BSOD to Windows Crash


    Essenbe, I guess I'm lucky, ASRock has an APP store I downloaded that shows all the drivers that are outdated on my pc. All I had to do is check them and update them. Hopefully now I will magically have the perfect system, LOL.
    My system specs are filled out.
     
    Raygon, Jun 16, 2016
    #31
  2. essenbe Win User

    See how it works. I hope it works for you. On your system specs, look at mine and see what we may need to know. What brand and model of ram, PSU hard drives and CPU cooler do you have. We may need to know that if what you did does not fix your problem.
     
    essenbe, Jun 16, 2016
    #32
  3. Raygon Win User
    Done. I did get one BSOD while fighting a boss, a "Critical Structure Corruption". Gonna log off for tonight and play more tomorrow and see what happens, maybe even download Archeage and really test it.
     
    Raygon, Jun 16, 2016
    #33
  4. essenbe Win User

    From BSOD to Windows Crash

    OK, let us know how it goes. But, getting another BSOD is not a good sign.
     
    essenbe, Jun 16, 2016
    #34
  5. Raygon Win User
    I just got a KMODE_EXCEPTION_NOT_HANDLED BSOD so I'm going to reapply the Driver Verifier.
    When I installed the ASRock App Shop app, in the "Bios & Drivers" tab there were approx 8 or so items listed. I figured I needed everything listed updated so I selected them all. It wasn't until later that I realized that some of them were not needed
    (ASRock APP Charger, Restart to UEFI-I uninstalled these) one would not install.
    (ASRock XFast LAN-10-5-2015 V10.10) I don't know why. One was RealTek HD Audio Driver. I am using Logitech Speakers and now in my Control panel playback tab my default device speakers say RealTek HD Audio. Which may be causing one of my issues since I'm using my
    Logitech speakers. I don't want to do anything without knowing the proper procedure for getting rid of the Realtek Audio driver so it goes back to my Logitech.
    Hopefully the latest run of Driver Verifier will shed some new light on whats going on.
     
    Raygon, Jun 18, 2016
    #35
  6. essenbe Win User
    Look in control panel, uninstall a program and see if you have Realtek Audio driver listed. If so, try to uninstall it. Also, go to task manager, startup tab and disable the Asrock xfast Lan and any other Asrock utilities there from running at startup. Reboot. Then try to uninstall them through control panel > Uninstall a program.
     
    essenbe, Jun 18, 2016
    #36
  7. Raygon Win User
    I uninstalled Realtek in Control Panel and I think we are good there. I am attaching my dump files from the driver verifier from the weekend just in case, It was actually a pretty good weekend I think.
    In the Task Manager Startup I don't see any ASRock utilities but I do see some things from Intel that I don't know about:

    Delayed Launcher (2) - Intel Corp - Med impact
    ISCT Sys Tray - Intel Corp -Low impact

    I'm thinking ISCT is Intel Smart Connect Technology, not sure if i need that or not.
     
    Raygon, Jun 19, 2016
    #37
  8. Raygon Win User

    From BSOD to Windows Crash

    UGH why is it, I get a "Critical Structure Corruption" when the Driver Verifier is not running.
     
    Raygon, Jun 19, 2016
    #38
  9. essenbe Win User
    Here is what the dump file said

    Code: BugCheck C9, {6, 103, ffffe0002d75f1e0, 0} Unable to load image ISCTD.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for ISCTD.sys *** ERROR: Module load completed but symbols could not be loaded for ISCTD.sys Probably caused by : ntkrnlmp.exe ( nt!IovCompleteRequest+c3 ) Followup: MachineOwner[/quote] That is your Intel(R) Smart Connect Technology Device Driver See Post # 27 (From BSOD to Windows Crash)

    It was the same thing there. There was only 1 dump file which was Verifier Enabled. The service is supposed to update your drivers and runs in the background. It also supposedly will wake your computer to install drivers.

    Make sure your system restore is turned on and configured (https://www.tenforums.com/tutorials/4...dows-10-a.html) . Then go to Control Panel > Uninstall a program and find Intel Smart Connect Technology and uninstall it. See if that helps.
     
    essenbe, Jun 19, 2016
    #39
  10. Raygon Win User
    Thanks Essenbe! Do I even need Intel(R) Smart Connect Technology?
     
    Raygon, Jun 19, 2016
    #40
  11. essenbe Win User
    I really don't think so. But, that's why we created a restore point, just in case. Intel Smart Connect, as I understand it, is a program made by Intel to update your drivers. You can Google it to see, if you want to see for yourself.
     
    essenbe, Jun 19, 2016
    #41
  12. essenbe Win User
  13. Raygon Win User

    From BSOD to Windows Crash

    You are right Essenbe. Since it was designed for:

    "Intel® Smart Connect Technology is designed to update programs by periodically waking your computer from sleep/standby mode for a short time. This function works with applications that automatically get their data from the Internet, such as Outlook* and Windows* Live Mail.

    Intel® Smart Connect Technology automatically updates applications, such as e-mail and social networks, when your computer is asleep. With Intel Smart Connect Technology, you do not have to wait for your applications to update when you wake up your computer."

    And
    1. I always shut down my computer when I'm not using it so it's never asleep or in standby
    2. I don't use Outlook, Windows Live Mail or any social media apps.

    So I think I'm pretty safe to remove it.
     
    Raygon, Jun 19, 2016
    #43
  14. Raygon Win User
    The uninstall went fine was playing my game and got an interesting BSOD. Its a good thing I happened to run the Driver Verifier. The BSOD said "Critical Process Died" I never saw that one before. Here are my dump files.
     
    Raygon, Jun 20, 2016
    #44
  15. essenbe Win User
    Check and make sure you have Driver Verifier Enabled. Neither of the dumps are Verifier Enabled.
     
    essenbe, Jun 20, 2016
    #45
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