Windows 10: Frozen desktop

We have a Dell Alienware desktop that is frozen and unresponsive. We tried all the simple solutions from the internet up to resetting to a save point a week earlier which worked for about 5 minutes. Are there any suggestions before we get to reinstalling Windows? Thank you

:)

 

Frozen before desktop


My 2 year old computer did a windows 10 update overnight and I woke up to a frozen computer. It is stuck right before the desktop. I cannot do anything. I've pressed the normal buttons one would press and Nada.
Rebooted by way of the power button. Boots to the same screen before the desktop and freezes. I cannot get into startmenu to get to safe mode.
Any suggestions? F8 and F11 are not working.

 

Frozen Computer

Hi,

We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

• When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
• Have you made any recent changes on your computer prior to encountering this issue?
• What troubleshooting steps have you done so far?

We look forward to your post.

Regards.

 

Top Secret: Windows 10 and the Frozen Desktop

Is it possible, if I take a screen shot of a Windows 10 desktop session with everything minimized and set that as the desktop background, to:

• make all real desktop icons disappear,
  
• hide taskbar so it stays hidden,
  

this would make it appear as if the mouse works but everything else does not respond on the desktop view when clicked?

Why?

I have a technical need to set up random desktop workstations in this manner for a special "top secret" project at work to see how certain employees respond and report incidents and issues for compliance adherence to a new company policy when malfunctioning systems occur.

Details

The computers are regular desktop computers with Windows 10 joined to a domian in an AD environment and I have full domain admin access to everything from login scripts, to GPO's, and on and on. I will accept and test all methods (scripts, Group Policy settings, manual steps on the desktop session doing this, and on and on) suggested to pick the best method for my need. Since I have a deadline months out for the first real run, I figured I'd ask some experts or regular people for some suggestions on this task.

Undo Optional

If you have a method to undo this for the method you advise that would be great but it's not required and I'll figure that part out but the easier for me the better for setting it up and undoing it for all methods I'll test.