Windows 10: frozen laptop cursor

Discus and support frozen laptop cursor in Windows 10 Support to solve the problem; windows 10, 1809 left my laptop for 5 minutes last night, came back to find i couldn't move my cursor with the touchpad (could with my wireless mouse)... Discussion in 'Windows 10 Support' started by VFN, Feb 11, 2020.

  1. VFN
    VFN Win User

    frozen laptop cursor


    windows 10, 1809

    left my laptop for 5 minutes last night, came back to find i couldn't move my cursor with the touchpad (could with my wireless mouse)

    the left click function was working at first but seemed not to after one of my restarts

    tried fn + F9 (which worked once before if memory serves) f9 alone, removed my touchpad driver (but not the option to remove software as well) restarted, but to no avail

    finally restored to an automatic checkpoint which fixed the issue

    can someone tell me what the problem may've been and if there's something I should try next time in the event I experience it again

    thanks as always

    :)
     
    VFN, Feb 11, 2020
    #1
  2. FROZENCURSOR
    FrozenCursor Win User

    Frozen Cursor


    Thanks, but the stumbling block for re-installing drivers is the frozen cursor. I manage to open the Device Manager by typing in the Search Box in the Taskbar of Windows 10 Technical Preview. But with a frozen (or invisible) cursor, I can't navigate to the 'Mice and other pointing devices' to open it, etc.

    Previously, I tried to re-install the original OS (Windows 7 Starter) but I couldn't do it because of the same frozen (or invisible) cursor problem.

    I am thus basically looking for a way to re-install either drivers or OS without using the cursor.
     
    FrozenCursor, Feb 11, 2020
    #2
  3. FROZENCURSOR
    FrozenCursor Win User
    Frozen Cursor


    Thanks for the welcome!

    Unfortunately, after doing the procedure several times, the cursor is still frozen. The cursor sometimes disappears. Sometimes, a message on the bottom right hand corner of the screen slides in (and out) saying that I need to click it and re-enter my Microsoft account password. Of course I can't click the message with the frozen or invisible cursor.

    Any further ideas?
     
    FrozenCursor, Feb 11, 2020
    #3
  4. FROZENCURSOR
    FrozenCursor Win User

    frozen laptop cursor

    Frozen Cursor


    I run Windows 10 Technical Preview Build 9926 on an eMachines netbook eM350. I had it running since the previous Build, but the cursor is now frozen, I don't know why.

    I then tried to re-install the previous OS, Windows 7 Starter. I got to the point of having to agree to the EULA, but I could not navigate the frozen cursor to tick off the box, and I had to shut off the power.

    The netbook can still be booted to Windows 10 Technical Preview, I can still logon, but the cursor remains frozen.

    Any ideas on how to get the netbook running again, with Windows 7 or 10 ? Thanks!
     
    FrozenCursor, Feb 11, 2020
    #4
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