Windows 10: Frozen screen on my second monitor

Discus and support Frozen screen on my second monitor in Windows 10 Software and Apps to solve the problem; Been projecting my main pc to my laptop as a second external monitor for about 2 weeks. All of a sudden the screen projection on my laptop would freeze... Discussion in 'Windows 10 Software and Apps' started by BrylReyes, Jul 24, 2022.

  1. BrylReyes Win User

    Frozen screen on my second monitor


    Been projecting my main pc to my laptop as a second external monitor for about 2 weeks. All of a sudden the screen projection on my laptop would freeze after a minute or two. Anybody can help me fix this and explain why it is happening? Oh and my PC is in Windows 10 but my laptop automatically updated to W11.

    :)
     
    BrylReyes, Jul 24, 2022
    #1
  2. Lizzy Win User

    Second Monitor Screen Frozen after Update


    Hi,
    I have an ASUS Zenbook UX31E. It had Windows 7 pre-installed. I have an ASUS docking station and connect a keyboard and second monitor which is a 19 inch SyncMaster 2023 by Samsung. I bought it in 2009 and it’s not a widescreen, so I have to compromise with the resolution, but it’s fine. My mouse via USB key is Microsoft Arc Touch.
    Three days ago I updated to Windows 10 and everything was working well until yesterday. Both screens froze, neither the mouse nor touchpad worked. The cursor was blocked. I think it rebooted. Still unable to log-in. After a few reboots I could log-on with my laptop which is now working normally. The problem is the second monitor. It’s still showing the log-in screen and a frozen blue dot. The cursor doesn’t show and the mouse doesn’t work on it. I’ve disconnected and reconnected. I’ve rebooted loads of times. I’ve disconnected everything, router, docking station etc.etc. Still nothing. The same frozen screen reappears.
    When I go via Control Panel to display, the second monitor is not there. When I go into devices and hardwear, it’s not there either.
    I’m prepared to buy a new monitor if I was sure it would work as the current one is from 2009.
    Any suggestions on how to fix are welcome.
     
    Lizzy, Jul 24, 2022
    #2
  3. Lizzy Win User
    Second Monitor Screen Frozen after Update


    Unfortunately it's not that. My installed driver is a newer version.

    Frozen screen on my second monitor [​IMG]


    Back to the drawing board!
     
    Lizzy, Jul 24, 2022
    #3
  4. Frozen screen on my second monitor

    Second monitor screen resolution problem

    Hi,

    For us to properly isolate the issue with your second monitor screen resolution, we would like to know the following:


    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?

    • When did the issue first begin?

    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    In the meantime, we suggest that you try resetting your monitor settings, and check if the issue still persists. You may refer to your monitor on how to reset it.

    We look forward to your response.
     
    Michael Gall, Jul 24, 2022
    #4
Thema:

Frozen screen on my second monitor

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