Windows 10: fTPM error with my first PC build ?

Discus and support fTPM error with my first PC build ? in Windows 10 Gaming to solve the problem; I built my first ever computer, now it has an fTPM error. When I clicked on "y", my computer rebooted and it shut it self off during it.this happened... Discussion in 'Windows 10 Gaming' started by Manav Mungra, Mar 18, 2024.

  1. fTPM error with my first PC build ?


    I built my first ever computer, now it has an fTPM error. When I clicked on "y", my computer rebooted and it shut it self off during it.this happened when i tried to install windows 10, Now when i turn it on all the fans argb turns off but they still move same with my gpu, nzxt aio, etc. The computer doesnt post anything and i have tried-cmos reseat-cmos clear-reinstalling gpu-restarting powersupply-no loose cables or pins-tried 2 monitors one hdmi one vgaanyone know why?it also stays on when i try to turn it on but just is "on" nothing else. no display or post at all.it also said thisPress &l

    :)
     
    Manav Mungra, Mar 18, 2024
    #1

  2. PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Mar 18, 2024
    #2
  3. Stiffe Sa Win User
    New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed (NO NEW CPU INSTALLED)

    I understand that you're facing a concerning issue with your Asus Strix G15 laptop. The message you're receiving seems related to the Trusted Platform Module (fTPM) or Platform Security Processor (PSP), and it's asking you to reset fTPM due to a perceived change in CPU or corrupted structure.

    Here are some steps you can consider:

    1. Contact Asus Support:
      • Since your laptop is relatively new and likely under warranty, reaching out to Asus support is a good first step. They may have encountered this issue before and can provide specific guidance tailored to your laptop model.
    2. Check for BIOS/UEFI Update:
      • Visit the Asus support website for your laptop model and check if there are any BIOS or UEFI updates available. If so, consider updating the BIOS as it might contain fixes for such issues.
    3. Press 'Y' to Reset fTPM:
      • Some users have reported that pressing 'Y' to reset fTPM resolved the issue for them. However, this might impact BitLocker or encryption settings, so proceed with caution. If you don't use BitLocker or encryption, this might be a viable option.
    4. Verify BitLocker and Encryption Settings:
      • Even if you think you don't have BitLocker enabled, it's worth double-checking. Go to Control Panel > BitLocker Drive Encryption and verify the status of your drives. If it's not enabled, this might not be the root cause.
    5. Check for Windows Updates:
      • Ensure that your Windows operating system is up-to-date. Sometimes, Microsoft releases updates that address compatibility issues with certain hardware configurations.
    6. Perform a Clean Windows Install:
      • If the issue persists and you've exhausted other options, you might consider performing a clean Windows install. This can help rule out software-related issues.
    7. Backup Important Data:
      • Before making significant changes, ensure that you have a backup of your important data. If you need to perform a clean install, you may lose data on the system drive.
    Remember, if you're not comfortable performing certain steps, it's advisable to wait for guidance from Asus support or seek help from a professional technician to avoid potential data loss or further complications. As you've already reached out to Asus, they should be able to provide more specific assistance based on the details of your laptop's configuration.
     
    Stiffe Sa, Mar 18, 2024
    #3
  4. RCoon Win User

    fTPM error with my first PC build ?

    PC Build Steps

    1.1 - Ideally put optical in SATA 0, and SSD in SATA 1, this will cause the optical drive to be the default 1st boot option. You can change it manually if not, but I like it this way
    2.infinity - yes, that's fine. if it's above 70 +/- 5 degrees, then it may just need a repaste/remount
     
    RCoon, Mar 18, 2024
    #4
Thema:

fTPM error with my first PC build ?

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