Windows 10: Fujitsu ScanSnap S510

Discus and support Fujitsu ScanSnap S510 in Windows 10 Drivers and Hardware to solve the problem; Okay, I know this scanner is getting a bit long in the tooth and Fujitsu are probably not going to bother with any updated drivers. I did manage to get... Discussion in 'Windows 10 Drivers and Hardware' started by mart1981, Oct 9, 2014.

  1. mart1981 Win User

    Fujitsu ScanSnap S510


    Okay, I know this scanner is getting a bit long in the tooth and Fujitsu are probably not going to bother with any updated drivers. I did manage to get it working intermittently with Win8.1 after installing what appeared to be some stop gap drivers from the manufacturer. Needless to say it works fine with Win7 x64.

    If anyone had one of these and manages to get it running with Win10 then please would they post the results here - how they did it, etc.

    :)
     
    mart1981, Oct 9, 2014
    #1

  2. check this guys ScanSnap S510 does not

    "Support Windows® 10. There are no plans for adding support in the future since the support for ScanSnap S510 ($396 scanner) has already ended". Unbelievable?? What is up with this!! MS and ScanSnap??

    What up with this
     
    Thehubster, Oct 9, 2014
    #2
  3. check this guys ScanSnap S510 does not

    With the new Build 10565 ScanSnap S510 works great make sure to take all insider updates.

    Hope this helps Team..
     
    Thehubster, Oct 9, 2014
    #3
  4. Dude Win User

    Fujitsu ScanSnap S510

  5. mart1981 Win User
    Thanks for the pointer Dude. Everything now working as it should.

    I did though take everything back to basics, uninstalled the Fujitsu software, rebooted and reinstalled. Still no go. Then I disconnected the scanner and reinstalled again - following Brink's recommendations. Rebooted and reconnected the hardware. Win10 then automatically found the required drivers and hey presto - all works.

    The installing software first before hooking up the scanner is as per the recommendations on the Fujitsu site. So note to self - read the instructions first!!

    Again, thanks for your help.
     
    mart1981, Oct 10, 2014
    #5
  6. Dude Win User
    *Thumbs Glad you got it sorted.
     
  7. grumpybug Win User
    Just to add to this. I have the same scanner on Win10. Initially it worked, then for no apparent reason one day it just stopped working and was listed in the device manager as an unknown item and no drivers could be found for it. I tried the above solution to no avail so I went poking around the program files looking for previously installed drivers. In doing so I stumbled across this little program "\Program Files (x86)\PFU\ScanSnap\Driver\SsDrvRepair\SsDrvRepair-x64.exe" Given the issue, I thought it was worth a try and certainly fixed the scanner drivers for me.
     
    grumpybug, Jun 16, 2015
    #7
  8. Dr Z Win User

    Fujitsu ScanSnap S510

    I tried everything above which did not work for me but I did find a process that worked and may be helpful for others. Try the following:

    • DO NOT Connect ScanSnap to PC
    • Install Adobe Acrobat 8 & re-boot
    • Install ScanSnap Manager (version 4.2 L31) for Windows 8 & re-boot
    • Install other software if wanted (not necessary) & re-boot
    • Connect ScanSnap scanner and open lid
      • Light will illuminate on the scanner for a brief period of time and go off (scanner will not work)
    • Open Device Manager with scanner lid still open
    • Right click on ScanSnap scanner which should have an exclamation point next to it
    • While the lid remains open, Choose Update Driver Software (If you choose Properties it will state that the device is not functioning properly or the driver did not load properly)
    • Wait until the software completely loads
    • Scanner should work properly
     
    Dr Z, Sep 5, 2015
    #8
  9. Hobbitt Win User
    I have a ScanSnap S510 which I could not get to work with Windows 10 and after searching the internet and e-mailing Fujitsu (who said that the Scanner stopped being produced 2 years ago and no driver updates were forthcoming) I grudgingly decided to buy its replacement - the iX 500. However when looking at this scanner on Amazon and going through the reviews I came across this suggestion. Use the software for the iX500. I therefore went to the Fujitsu website and downloaded the ScanSnap Manager for the iX500 - I didn't bother with the Organiser software as you need to submit Scanner details (anyway I found that the Organiser for the S510 works fine). The S510 was disconnected and the downloaded software loaded. On reconnection the S510 was recognised and the Manager dialog box could be opened. The ScanSnap symbol appeared in the taskbar. I have scanned a few documents and everything appears to be as before. So, don't throw your S510 scanner away, just run it with the iX500 software. I haven't told Fujitsu!!
     
    Hobbitt, Sep 12, 2015
    #9
  10. reallywt Win User
    Just wanted to give a big thanks to hobbit, got it to work! Have top point out that I'm very disappointed in fujitsu that I paid over 400$ on sometHing that isn't supported 5 years after purchase
     
    reallywt, Sep 13, 2015
    #10
  11. websnail Win User
    Aside from a thanks to all who've contributed to this thread I wanted to note that I was able to get the ScanSnap fi-5110EOX2 working using the instructions above although I noted a couple of potential differences.



    I've only installed the ScanSnap manager rather than everything else but it's working fine so all good..

    Thanks all.
     
    websnail, Sep 27, 2015
    #11
  12. *092
     
    sundevildon, Nov 1, 2015
    #12
  13. bobburk3 Win User

    Fujitsu ScanSnap S510

    Thanks Hobbitt, your soution worked. i have been struggling with this on my new windows 10 computer off and on for two months and my S510 is finally working again. Amazing that Fujitsu would not tell you that the software for their iX510 would work with the S510.
     
    bobburk3, Nov 2, 2015
    #13
  14. dgill8848 Win User
    Terrific! Thanks, Hobbit!
     
    dgill8848, Nov 3, 2015
    #14
  15. Hobbit did it for me! Thanks Hobbit.
     
    DigitalGeoff, Nov 20, 2015
    #15
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Fujitsu ScanSnap S510

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