Windows 10: FULL PC RESET didn't remove D: drive

My PC had many problems such as connection problems and screen problems, so i decided to fully reset my PC. It reset, i did every setting how i wanted and checked on my drives. My C: drive was fully reset and all the personally downloaded/installed files were deleted. But my D: drive was still completely filled with the files i downloaded myself were still there. I thought i selected something wrong in the PC reset options so i checked everything again and reset my PC again. It was done, did everything again and checked my drives. My D: drive is still full. Can someone please help me and tell

:)

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

PC reset deletes data in D-drive partition

My PC comes with Windows 10 installed in the C-drive with another partition D-drive for data storage. I did a backup to D-drive before doing a "Remove Everything" PC reset. However, all data in D-drive was also deleted. Why does PC reset also delete data
in D-drive and how do I recover the D-drive data?

 

How to delete D drive encrypted by Bitlocker without password or recovery key?

There's a Dell PC running Windows 10 in my office that a previous user had that they created an encrypted D drive with Bitlocker. The guy has left and nobody has proper contact with them.

I don't care about the data on the D drive I just want to delete the drive off the PC. Steps I have already taken are:

• Reinstall Windows
  
• Reset the PC with the options "Remove everything" and "Only drives where windows is installed"
  

When I chose the option "All drives" I get an error saying "There was a problem resetting your PC".

Can anyone provide instructions on how to delete the D drive encrypted with Bitlocker?