Windows 10: Full windows reset stuck at 35% it’s a actual pc not a laptop

submitted by /u/pnwills
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:)

 

Windows 10 Update stuck at 35% completed

Hi Johanson,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As per the description I understand that your device is stuck at 35% of installation of Windows Updates, we will help you with this issue.

Do let us know the following to assist you better with this issue:

• Are you using wired/ wireless internet connection?
• Have you installed any anti-virus software on your device?
• Were you able to see any error code/ error message with this issue?

This issue might be due to the anti-virus software or corrupted Windows Update Components.

I suggest you to remove all the external devices except mouse and keyboard, hard reboot the computer and perform the below troubleshooting steps.

Method 1:

Step 1: I suggest you to switch to wired connection (Connected the internet cable to your device) and try if you are able to install the Windows Updates. Also, try to uninstall the anti-virus
software installed on your device.

If the issue still persists,

Step 2: I suggest you to
run the Windows Update troubleshooter and check.

Windows Update Troubleshooter resolves problems that prevents you from updating windows.

Steps:

• Press Windows key and type
  Troubleshooting.
• Click on Troubleshooting and click on
  View all in the left pane.
• Select Windows Update to run theWindows Update Troubleshooter
  and follow the on-screen instructions.

If the issue still persists then,

Method 2: I suggest you to try the steps mentioned in
Reset Windows Update components
and check if you are able to find the Windows Updates.

Registry disclaimer: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that
you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Refer to the below article to backup and restore the registry in Windows:

http://support.microsoft.com/kb/322756/

Note: The above links applies to Windows 10 as well.

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to assist you further.

 

Windows 10 stuck at resetting this pc 1%

Hi Emmarienelle,

Resetting Windows 10 is an ideal solution for users to fix system problems or software compatibility issues. However, things might get complicated when your PC gets stuck or freeze while resetting. We recommend following these steps to resolve the issue:

• Fix Windows 10 fail to reset issue by hard booting PC and performing a clean reset:

• Press power key for 8-10 seconds to start a hard boot. Do this for three to four times.
• Enter Windows 10 Automatic repair options.
• Try a clean reset from the Automatic repair options.

• Download Windows 10 ISO file and perform a clean install in your PC.

• Download Windows 10 ISO installation file.
• Perform a clean install of Windows 10.
• Try performing a clean reset again.

Let us know if you need any other help.

Regards.

 

There was a problem resetting this PC. Stuck at 35% numerous times.

Hello,

About a week ago, I started to notice that my windows menu/taskbar started to freeze and I couldnt open it or do anything with it, same applies to the Cortana search box. I have googled and youtubed and all of the so called "fixes" didn't work. These included, sfc /scannow and GetApp commands etc. So I have decided to reset my pc fully as I had alot of programs and files I dont use or need anyway so I decided that it would be a good idea to reset my pc to factory settings and just start over.

I have used Acer Recovery Management > Restore > Reset Your PC > Remove Everything > All Drives. During that time I got stuck at 33% while "Resetting This PC" and I waited about 36 hours, so I turned the power off and turned it back on and it went on to "Undoing Changes" and everything went back to normal, with a error message popping up once logged in saying "We ran into some problems while resetting this PC" and when I have tried to reset it again, it wouldn't let me with the same error message popping up.

Everything was fine for about 5-6 days until now.
Firstly, my NVIDIA Control Panel has completely disappeared and there is no way to actually get it up on screen (again tried several 'fixes' from google and youtube) and a Windows Update KB4054517 keeps failing to update and I know that I am not the only person with this problem as I have seen alot... and I mean alot of people that can't update their Windows to the same version. And the most annoying part about it is that every time I shut down my PC it gets stuck on "Preparing for Windows Update" and I have to power it off by holding the power button. Also, everytime I turn my PC back on, it is still showing up and I have to wait something like 5-10 minutes until the login screen comes on.

I have tried to once again, reset this pc to factory settings. Same story as before, but this time I got stuck at 35% (I let it sit there for about 24+ hours). So again, everything seems to be fine except the windows update with the annoying shut down/power on "Preparing for windows Update" crap, and still Nvidia control panel is unusable. Just about 30 minutes ago from typing this I was playing a game that got shut down with a Windows Error Message saying that I ran out of Disk Space. I went into "This PC" and noticed that I have 0 bytes left on my C drive. I have deleted a random game freeing up about 8GB, and it went back down to 0 bytes after about 20 seconds, using CCleaner I found out that there was a "Windows System Log" or something like that eating up 50Gb of DiskSpace, and it would keep increasing if I deleted anything - it would take up the whole disk space.

Now, can someone direct me on what to do? I just want to reset my PC to factory settings SUCCESSFULLY and start over. Any tips on what should I do? I read stuff about booting from a USB using a ISO or something, but I don't know how to obtain that ISO. I can't remember but I am pretty sure that when I bought this laptop about 2 years ago it didn't come with Windows Installation Disks.

SPECS:
OS Name: Microsoft Windows 10 Home
Version: 10.0. 16299 Build 16299
System Manufacturer: Acer
System Model: Predator G9-791
System SKU: Predator G9-791_105B_1.11
Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
Graphics Card: Intel(R) HD Graphics 530 8260MB (Approx. Total Memory)
NVIDIA GeForce GTX 980M 12194MB (Approx. Total Memory)
Bios Version/Date: Acer V1.11, 16/10/2017
SMBIOS Version: 2.8
BIOS Mode: UEFI


I have updated all of my drivers, except nvidia graphics card as once it gets to "Checking System Compatibility" it crashes and says that there was a problem.

Also worth noting, I have 2 drives. I mainly use my SSD for Windows, User Account and main programs/apps and I use my HDD for junk files.