Windows 10: G-sync doesn't allow a higher refresh rate in some games

Hi!Yesterday I updated my PC from Win10 22H2 to Win11 24H2 and one thing I have noticed after updating is that some games like MW Remastered and MW2 Remastered while using G-sync, you aren't able to pick your monitors refresh rate anymore. I use a 1440p 144hz G-sync monitor but I can only pick 85hz as highest in game settings. If I would turn off G-sync then all of all sudden the 144hz is available in the game. I never experienced this problem ever during all years while using Win10. So something has happened after I updated yesterday and since I enjoy playing those games from time to time it'

:)

 

Variable Refresh Rate

Hello William, *Smile

Does your PC meet the requirements below for Variable Refresh Rate?

You won’t see the slider unless your system has all of the following. If any of these are missing, you will not see the toggle and the feature will not be enabled for you.

• Windows 10 version 1903 or later
• A G-SYNC or Adaptive-Sync capable monitor
• A GPU with WDDM 2.6 or above drivers, that supports G-SYNC / Adaptive-Sync and this new OS feature

*Arrow Turn On or Off Variable Refresh Rate for Games in Windows 10

 

Windows not letting me put my monitor refresh rate up higher than 119.9

Hi



Welcome to Microsoft community.



To address the issue of your GF63 laptop not achieving higher than 119.9Hz when connected via HDMI to your Scepter Y27 monitor that supports 144/165Hz at 1440p, even with a new HDMI 2.0 cable that supports higher refresh rates, follow these steps to troubleshoot the issue on Windows 11:

Check Graphics Card Settings

• NVIDIA Control Panel: Right-click on the desktop and select NVIDIA Control Panel. Go to Change resolution under the Display section. Here, check if you can select a higher refresh rate for your external monitor. Also, under Set up G-SYNC, ensure that it is enabled for your monitor if it supports G-SYNC.
  
• Intel Graphics Settings: If your laptop uses Intel Integrated Graphics for the external display output, open Intel Graphics Command Center or Intel Graphics Control Panel and check the display settings for options to increase the refresh rate.
  

Windows Display Settings

• Right-click on the desktop and select Display settings. Scroll down and click on Advanced display settings. Here, select your external monitor and see if you can choose a higher refresh rate from the dropdown menu.
  

Monitor Settings

• Check the monitor’s on-screen display (OSD) settings to ensure it’s configured to operate at its maximum refresh rate. Some monitors require you to manually select the preferred mode for higher refresh rates.
  

Check HDMI Port Version

• Ensure that the HDMI port on your laptop is HDMI 2.0 or above. While your cable supports HDMI 2.0, the port on the laptop must also support HDMI 2.0 (or higher) to achieve higher refresh rates at 1440p. If the laptop's port is an older HDMI version, it may not support higher refresh rates.
  

Update Graphics Drivers

• Ensure your graphics drivers are up to date. Visit the NVIDIA or Intel website (depending on your GPU) and download the latest drivers. For NVIDIA, you can also use the GeForce Experience app to update the drivers.
  

Try a Different Connection Method

• If your laptop and monitor support it, try using a DisplayPort connection instead of HDMI. DisplayPort often supports higher refresh rates and resolutions compared to HDMI.
  

Test with Another Monitor or Cable

• Although you've already tried a new cable, if possible, test with another monitor or cable to rule out the possibility of a defective component.
  

Consult Manufacturer Support

• If none of the above steps resolve the issue, it may be helpful to consult the support resources for your laptop and monitor. There may be a known issue or firmware update that can resolve the problem.
  

Please feel free to let me know how it goes.

Best regards

Derrick Qian | Microsoft Community Support Specialist

 

Monitor Questions G-Sync?

As ThrashZone has said, it's a form of vertical sync, which is notorious for slowing frames down to a grinding halt, but the way G-sync does it, it stops tearing while dynamically changing the refresh rate of the monitor whereas normal V-sync changes the frame rate of your games, freesync does a similar thing too, however it's extremely restrictive as it's effectiveness is only felt if the frame rate resides in a specific window (60-75fps in most cases), I'd probably take a higher refresh rate monitor over a G-sync, but it's your choice, if you have the ability to try a G-sync monitor, then go for it, and you can make up your mind then.