Windows 10: gabriel

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My microsoft app store is not working

Hello Gabriel,

Have you checked your time and location settings? If not, kindly check if it's properly set. Incorrect region settings can cause the error message that you are getting. Also, we suggest that you check for any available updates for your computer. To do so,
follow these steps:

• Launch Settings.
• Click on Update & Security.
• Click on Check for updates.

Kindly get back to us once you've tried the steps that we have provided.

 

Cortana strange behaviours

Hello Gabriel,

We need to do further investigation on your concern so that we can identify why Cortana is not working properly:

• Have you recently made any change/updates prior to this issue?
• Did you try to login to a different user account to check if it is the same?

In the meantime, you can try these steps to isolate the issue:

As an initial recommendation, we suggest that you perform the troubleshooting steps listed in this

article
on how to troubleshoot Cortana issues.

Let us know the outcome.

Regards.

 

windows 10 shows black screen,cant log in,cant get to start menu,nothing

Hi Gabriel,

We would like to know more information about your concern.

• Have you made any changed before encountering this issue?
• Any troubleshooting steps done?

We'll wait for your update.

Regards.