Windows 10: Galaxy Book3 Pro Windows Hello Unavailable?

Fingerprint recognition was available as of last month. Suddenly on startup, windows asked to change my PIN from my old 4 digit to a new mandatory 6 digit PIN. After this I noticed the fingerprint option was not there. I looked up Windows Hello and all the options are "unavailable". Samsung and Windows are all up to date. I am not sure what to do?i have checked that the windows biometric service is up and running and the biometric devices is up to date in device manager.also worked on this: 1. creating a new local account solved the issue based on feedback from other users in the community. Se

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Galaxy Book2 Pro Windows Hello does not work

Hello,

I have the following problem:
For a couple of months my Windows Hello on my Galaxy Book2 Pro does not work. I get pretty much the same error as in this issue, but none of the suggested solutions worked for me. Does anyone know what might fix this problem?

Thanks in advance!

Kind regards,

Simon

***** moved from german to englisch Community *****

 

Ultimate Connected Experiences Between Samsung Galaxy Devices

Source: [User Guide] Expanding the Galaxy Ecosystem: Ultimate Connected Experiences Between Galaxy Devices – Samsung Global Newsroom

 

cellular network adapter dose not enable after windows update in Galaxy book3 Pro 360 5G



Hello, I recently purchased a Samsung Galaxy Book 3 Pro 360 5G and initially set it up without any issues, utilizing a SIM card for internet connectivity and its work perfectly.



Unfortunately, after updating Windows and the drivers to latest versions, the Cellular connection option has become disabled and is now grayed out in the Network Connection setting. Additionally, as you can see the picture in attached within the Network Adapters section, the Cellular Adapter is shown as disabled. Attempts to enable it have been unsuccessful, as it remains disabled regardless of my efforts to activate it. The adapter is Intel 5G solution 5000.



I also have attempted the following troubleshooting steps without any success:



-i used different Active Sim card

-Reset the network settings. (with admin privilege also)

-Restored the system using a backup restore point.

-Performed a factory reset of the system.



Despite these efforts, the issue persists, and I am unable to use Cellular Option for network connectivity.



I believe that this is a software problem and not related to the hardware. And due to the conditions of business trips, I cannot deliver the device to the Samsung representative and wait for the problem to be solved





I would appreciate any guidance or steps I might take to resolve this issue. Please let me know if there is additional information you require or if there are diagnostic tools I should run to assist in resolving this problem. in attached you can find the picture of my network setting. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,



Galaxy Book3 Pro 360 5G Model Number: NP965QFG-KA1HK



Amin