Windows 10: Galaxy earbuds connecting via bluetooth but in device playback it saids not connected. No...

No audio from devices. Says connected in Bluetooth settings but in device playback it says disconnected. Events says "device is not migrated."

I have tried all sorts of things such as updating drivers for both the pc and the bluetooth devices. I also tried restarting bluetooth services and also resetting the bluetooth devices. No luck so far.




:)

 

Bluetooth Earbuds - Paired not Connecting...

Soooo, I have Windows 10 64-bit Build: 1803 Completely updated via Windows Update.
Trying to use Insignia Bluetooth Earbuds Model: NS-CAHBTEP01

I used to be able to use these bluetooth earbuds just fine before (not sure which windows 10 build but it was windows 10)...But I haven't used them in awhile so they weren't paired...Went to pair them the other night and when they first pair they work perfectly fine...not an issue at all. They say, "Power On", "Device Connected". They show in bluetooth devices "Connected Voice and Music", However when I turned the device off and turn them back on later to use them they connect but not completely. Instead they say, "Power On", "Devices Connected" but they show in bluetooth devices "Connected Voice" no music. When I go to power off the device to retry it keeps saying on the device, "Power On", "Device Connected" and they will not power off at all...it's so strange... I even used a different pair of bluetooth earbuds with the same exact results so I don't think it's the earbuds...I think it's something with this windows 10 build.

Has anyone ever heard of this and know a fix? The only way I can continue to use them is constantly removing them from bluetooth devices and do a brand new pairing until the next time I shut them off...then I have to start all over again. So strange that when I go to reconnect a second time that's when I have the issue.

 

Bluetooth Earbuds - Paired not Connecting...

Try a different pair of earbuds. There are known issues with Bluetooth earbuds and bluetooth devices.

 

Issues while connecting Galaxy Earbuds to HP PC

Hi Christian,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues while connecting the Galaxy Earbuds on your PC via Bluetooth. For further clarity on the issue, please respond to the questions below.

1. Is this the first time you are trying to connect the Earbuds?
   
2. What happens when you try to connect? Do you receive any error?
   
3. Have you tried connecting them to another PC?
   
4. Which build version of Windows 10 are you using currently?
   
5. What is the exact model of the PC?
   

Refer the article
Which version of Windows operating system am I running?



Meanwhile, I would suggest you to refer the article
Fix Bluetooth problems in Windows 10



You may also want to check the HP support document on
connecting Bluetooth Devices.



If issue persists, I would suggest you to check if there are any Windows Updates pending to be installed. Refer the article

Keep your PC up to date



Please get back to us with the detailed information to assist you further with the issue.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator