Windows 10: game crashes constantly even on clean windows 10, GPUe spiking and error code 0xc0000005...

Discus and support game crashes constantly even on clean windows 10, GPUe spiking and error code 0xc0000005... in Windows 10 BSOD Crashes and Debugging to solve the problem; hi, i have been having a consistent mystery problem with the game Assassin's Creed Unity on my windows 10 PC. i went to Ubisoft multiple times but they... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kcar2, Jun 8, 2021.

  1. kcar2 Win User

    game crashes constantly even on clean windows 10, GPUe spiking and error code 0xc0000005...


    hi, i have been having a consistent mystery problem with the game Assassin's Creed Unity on my windows 10 PC. i went to Ubisoft multiple times but they have been nothing but frusterating and very clearly dont have any PC knowledge to actually help me out, so i have come here to report all the details i have dug into in hopes that someone with more knowledge could give me some possible insight. i do beleive this is the game's fault as everything else about my PC is fine, but some specific things have come up too that i dont understand.I have tried every online forum solution related to the game

    :)
     
    kcar2, Jun 8, 2021
    #1
  2. Ricko66 Win User

    Random apps and games crashes with error 0xc0000005 and blue screens

    Since the end of July 2019 my apps and games (including windows services) have been crashing randomly, the windows event log lists these crashes with error 0xc0000005, here's an example for the game Verdun (other apps and games crash with the same error):

    Faulting application name: Verdun.exe, version: 2019.2.4.15146, time stamp: 0x5d65bc48

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x00003ffca4ea3081

    Faulting process ID: 0x1760

    Faulting application start time: 0x01d5859441ddbe1a

    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\WW1GameSeries\Verdun\Verdun.exe

    Faulting module path: unknown

    Report ID: 47476bd7-22fa-4760-b22b-07598c183ba1

    Faulting package full name:

    Faulting package-relative application ID:

    I have also been having random blue screens with the errors PAGE_FAULT_IN_NON_PAGED_AREA and CRITICAL_PROCESS_DIED.

    I have used windows Driver Verifier and I managed to get some blue screens that point to the clipsp.sys driver but I don't think the content of the blue screen contains everything meaningful.

    The crashes do not seem to happen in Safe Mode.

    In the past months I have tried almost everything:

    • Clean boot
    • Updated windows to latest version
    • Used all tools to check integrity or corruption like sfc, chkdsk, ecc.
    • Clean reinstalled windows multiple times
    • Replaced RAM modules
    • Replaced motherboard
    The crashes still happen. Since I have no idea what is causing these crashes my next step will be replacing the CPU...
     
    Ricko66, Jun 8, 2021
    #2
  3. DrZoo Win User
    PC Crashes While Gaming, error 0xC0000005


    As of lately, my computer will crash randomly while playing mostly graphically intensive games. I can do normal things on my PC all day long and play low end games with pretty much no problem. As soon as I play GTA 5, BF4, or something of that graphic capability the application will crash. Sometimes within a few minutes, but mostly within a 15-30 min period.

    Quite frequently, the Runescape Client (queue jokes) window will randomly close too. I kind of feel like this is the same issue going on. However, with this being much less graphically intense, it happens less frequently or takes longer for a crash to occur.

    99% of the time I get the same 0xC0000005 error (means the program has attempted to access memory that it shouldn't. ), on rare occasions it will BSOD with a 1A MEMORY_MANAGEMENT error or a 4E PFN_LIST_CORRUPT.

    This has become extremely annoying and I don't quite know where to pinpoint the problem, and all of these seem to be memory related issues. Due to the fact that it mostly happens with graphically intense games, I want to point my finger at my video card.

    I was wondering what ideas you guys might have? I thought about stress testing my video card to see if it will crash again. I don't really know how to strictly test the memory of a video card, but that was my best guess. Below are the troubleshooting tips I have tried, as well as links to pictures from Event Viewer, Bluescreenview, and debug reports from WinDBG for the 1A and 4E errors are attached.

    Troubleshooting steps I have done are:
    • Tried reverting back to the last "most stable" driver for my GPU (Clean Install)
    • Updated video drivers to the latest version (Clean install)
    • Checked my SSD for errors using software from the vendor (Don't believe this is an issue because two games are on different disks, and the same thing happens)
    • Checked my RAM with memtest86 for 24 hours (Did this twice now)
    • Scanned for malware, no threats found
    • Used CCleaner to clean crap off of my computer
    • Ensured Windows was fully up-to-date with the latest critical and optional patches

    Pictures:
    imgur.com
     
    DrZoo, Jun 8, 2021
    #3
  4. game crashes constantly even on clean windows 10, GPUe spiking and error code 0xc0000005...

    Error code 0xc0000005

    Hi Samuel,

    If running your antivirus software to scan for malicious programs does not help, I suggest disabling Data Execution Prevention. It's a built-in feature on Windows for protecting your computer. Some programs may not be compatible with this feature and opening
    the app or game will cause 0xc0000005 error.

    To disable it, log in using an admin account and follow these steps:

    1. Press Windows key + R, type sysdm.cpl and press
      Enter.
    2. Click the Advanced tab > Settings button.
    3. Click the Data Execution Prevention tab.
    4. Select Turn on DEP for all programs and services except those I select.
    5. Click Add and open the problematic executable file/game.
    6. Click OK.

    Let me know how it turns out.
     
    Aileen Alf, Jun 8, 2021
    #4
Thema:

game crashes constantly even on clean windows 10, GPUe spiking and error code 0xc0000005...

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