Windows 10: Game crashes, issue with "ntdll.dll" file

Discus and support Game crashes, issue with "ntdll.dll" file in Windows 10 Gaming to solve the problem; I have been playing the game "Death Stranding" for almost 50 hours without problems, but since yesterday I can't do it without the game crashing... Discussion in 'Windows 10 Gaming' started by Iván Rimassa, Jul 3, 2021.

  1. Game crashes, issue with "ntdll.dll" file


    I have been playing the game "Death Stranding" for almost 50 hours without problems, but since yesterday I can't do it without the game crashing constantly after about 1 minute of gameplay. The image freezes, audio keeps playing for about 5 seconds and then I get an "access violation" error. After closing the game I can't launch it again because I get the same error, but restarting my PC allows me to launch it again.Contacted Epic Games support, and after trying several troubleshooting alternatives they asked me to reach out to the Microsoft Support Team, since they say the crashes stem f

    :)
     
    Iván Rimassa, Jul 3, 2021
    #1
  2. Kiyop_275 Win User

    kernel32.dll ntdll crash errors

    Hey,

    It has been a while I have this error while playing games. My game crashes after a few minutes of running smoothly and kernel32 and ntdll errors are reported.

    I am running on a laptop acer aspire with windows 10 x64, intel core i7, 8Go SSD DDR4, nvidia GTX 1060M, 1 SSD with 128Go wontaining my C

    and 1 Disk of 1To containing my D,E,F...

    I have allready tried the following to fix the problem :

    • Running regsvr32.exe /u ntdll.dll -> raises an error saying the module was loaded but the entry point is not found. Check if the DLL or OCX file is valid.
    • Running repair tool from windows.
    • Update all drivers manualy.
    • Completly remove graphic card driver and reinstall it.
    • Redumping my C: disk with a new windows.
    I have followed most of the tutorials I found, nothing worked. I have had this issue with Rogue Company. I have had previous issues like this one though I can't tell for sure it was because of kernel32.

    I would appreciate any help.
     
    Kiyop_275, Jul 3, 2021
    #2
  3. Windows explore crash when searching

    The tenforums link solved this issue for me.

    The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

    • Open File Explorer
    • Click View > Options
    • Open the View tab
    • Check "Always show icons, never thumbnails"
    • Click OK
     
    The Benjamin Moore, Jul 3, 2021
    #3
  4. jvb50m Win User

    Game crashes, issue with "ntdll.dll" file

    certain games are crashing with the error that is occurring in the following .DLL file MSVCR110.dll

    Recently I have been having issues with multiple games crashing and have found no solution and after 2weeks of getting support from wargaming.net I get this

    Greetings ,

    My apologies for sending you that repeat recommendation. If you have already updated and manually installed drivers then there is no need to do it again.

    The reason your game is crashing now is due to an error that is occurring in the following .DLL file.

    MSVCR110.dll

    Unfortunately we are unable to assist with this issue past this point since this starts to get into more complicated troubleshooting procedures that are out of our scope of technical support. We apologize for
    the inconvenience that this has caused but unfortunately we are unable to assist you with this issue past this point.

    Please understand that we are only able to assist players with user level computer maintenance, and due to the near infinite amount of possible hardware and software configurations, can't guarantee that we
    can fix every issue. As much as we would like to help with this issue we don't have any other steps or troubleshooting that we can provide you that you haven't already completed.

    We apologize for the frustration that this may cause and hope the above helps you understand our position in this a little better.

    Best Regards

    ,

    I have no idea on how i should go about this and any help would be appreciated

    Original title: certain games are crashing
     
    jvb50m, Jul 3, 2021
    #4
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Game crashes, issue with "ntdll.dll" file

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