Windows 10: game error

just few times ago i have downloaded and installed uncharted legacy of thieves collection game in my pc , but during opening the game an error occured which is ''uncharted the legacy of thieves pc gpu error d3d feature level 12 higher than''. how can i fix this issue.please tell me sir if there is any solution.my gpu is NVIDIA GEFORCE GT 710 .

:)

 

0xc000007b error of games

Hi Giuliano,

The error that you received usually appear when you're trying to run a 32-bit application or program on a 64-bit operating system. This may also appear when you're not running the application as administrator or there could be other software with virus infection
or corrupted files that are causing this issue.

For us to isolate and address this problem, we would like to know the following:

• Were you able to open those games before?
• If yes, were there any changes made or updates installed before you start receiving this error?
• What were the changes made or updates installed?

Noting the troubleshooting steps that you've already tried, we suggest uninstalling and reinstalling one of the games in which the error appears and see if you still encounter the same error after the reinstallation.

Looking forward to your reply.

Regards.

 

Error Code On Store

Hi Nixodus,

To download a game without this error, we suggest that you try resetting the Windows store with the following steps:

• Press Windows Key + R.
• Type, WSReset.exe, then hit enter.

Update us on the result.

Regards.

 

Error on Gaming. Help please!

Hi Mike,

To assist you better, I would like to ask some questions:

• Is the issue particular to all games?
• What is the make and model of your computer?
• From when are you facing this issue?

I suggest you to update the Graphic Card driver by following the steps provided below and check for status.

• Press Windows key + X and select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update the driver.

For your reference:

Troubleshoot blue screen errors

Troubleshoot blue screen errors - Microsoft Support



Hope this helps. Keep us posted on the status for further assistance.