Windows 10: *Game Name* can’t open because it is offline. The storage device might be missing or...

Discus and support *Game Name* can’t open because it is offline. The storage device might be missing or... in Windows 10 Gaming to solve the problem; I've gone through https://support.microsoft.com/en-us/account-billing/fix-problems-with-apps-from-microsoft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac... Discussion in 'Windows 10 Gaming' started by Evan Blood, Dec 21, 2023.

  1. EVAN BLOOD
    Evan Blood Win User

    *Game Name* can’t open because it is offline. The storage device might be missing or...


    I've gone through https://support.microsoft.com/en-us/account-billing/fix-problems-with-apps-from-microsoft-store-93ed0bcf-9c12-3df6-6dda-92ec5d0415ac to attempt to resolve the issue but still running into the same problem. When I tried to "get" the game i run into error 0x87E00009. What is happening?

    :)
     
    Evan Blood, Dec 21, 2023
    #1
  2. DAVWALDRON
    DavWaldron Win User

    [Title] can’t open because it is offline. The storage device might be missing or disconnected

    Hello all,

    Almost every App I have acquired via the Microsoft Store is returning the following error when I try to run it: [Title] can’t open because it is offline. The storage device might be missing or disconnected.

    Mostly, these are games from within the XBox Beta App (I have an Ultimate Games Pass) But it also applies to apps acquired from the Store (eg Minecraft and EnPass Password Manager). I have tried reinstalling things via the Store and the Xbox apps with no
    success. The only thing that does seem to work correctly is the Whatsapp Desktop app. The XBox Beta App, as well as the Game Bar, seem to run. I'm currently downloading a "new" game through the Xbox Beta app now to see if I get anywhere.

    I've tried reinstalling both the games and the XBox Beta app as well as the XBox Game Bar itself on the suggestion of other discussions relating to this topic I've searched for on the web, but I'm not having any luck. The machine is online, there is plenty
    of storage and up until now, everything's been great.

    Thanks for your help,

    Dav
     
    DavWaldron, Dec 21, 2023
    #2
  3. CATHERINE CUS.
    Catherine Cus. Win User
    How to Install Forza MotorSports Apex 6 Offline

    Hi,

    For us to have a better overview of your concern, kindly clarify the following details:

    • What is the exact error message?
    • What storage device did you use to download the game?
    • What type of user account are you using? (e.g. Microsoft account, local account)
    We suggest enabling offline play on your device before installing the game. Refer to

    Play games offline on Windows using Offline mode     for the steps.

    Check out
    Forza Motorsport 6: Apex on Windows 10 FAQ     for more details.

    We'll be waiting for your response.
     
    Catherine Cus., Dec 21, 2023
    #3
  4. FIDRIK
    fidrik Win User

    *Game Name* can’t open because it is offline. The storage device might be missing or...

    Storage services stuck on stopping, cant load xbox app games or microsoft store apps

    I get this error

    [game] can’t open because it is offline. The storage device might be missing or disconnected.
     
    fidrik, Dec 21, 2023
    #4
Thema:

*Game Name* can’t open because it is offline. The storage device might be missing or...

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