Windows 10: Game no longer accessible--ISP tells me it may be due to Windows 11 update - not sure what...

Was playing Genshin Impact on computer for two weeks. Despite crashing a few times, game played/I was able to login to my account.Yesterday, upon launch/login, the pop-up box for indicating I am not a robot comes up as usual, but just stays blank, then disappears, taking me right back to the login page. I've called my ISP and even got a new computer TODAY, and still happening. ISP just advised me to contact Windows, saying it sounds like a Windows 11 update glitch, and that I should ask windows team to help me restore to before updates. Please help.

:)

 

Issue with accessing Windows Store and games.

Hi,



Thank you for contacting Microsoft Community. I understand that you have an issue with accessing Windows Store and games.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• What happens when try to open Windows Store and games? Do you get any error messages?
• Is the issue specific with a game?

This issue could have occurred due to these reasons:

• Incorrect app settings.
• Corrupt app.

Try the steps listed here:

Method 1:

Let's first run the app troubleshooter and check if it helps.

Fix problems with apps from Microsoft Store

Method 2:

If the issue persists, I suggest you to reset Windows Store Cache and check if it helps.

a. Press Windows + R keys to open run box.

b. Type WSReset.exe and hit
Enter.



Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Windows XP update and internet Issue

Microsoft has been shutting down some of their XP update server to prepare for the end of life of XP. That means that if your ISPs DNS servers are slow at updating then you will be trying to use servers that no longer exist.

I suggest you download the latest XP roll-up disc, it will have most of the updates you need and I also suggest hard coding a Google DNS as your primary DNS in your router.

 

3DMark 11 v1.0.4 Released, Now Fully Compatible with Windows 8

Futuremark updated 3DMark 11 to version 1.0.4, which makes the benchmark fully compatible with Windows 8. The update also addresses other compatibility issues and a few uncommon bugs. Benchmark scores are not affected and scores from this new version can be compared with scores from the previous version 3DMark 11 v1.0.3.





DOWNLOAD: 3DMark 11 v1.0.4
Improvements:

• Keyboard focus is no longer checked during the demo or when running the benchmark in a loop. Note that if the display switches to the desktop due to a popup window during the benchmark, the run will still be aborted as the display mode is no longer the same.
• 3DMark 11 now remembers the last custom resolution used.
• GPU count detection for multi-GPU systems is now correct even when SystemInfo is explicitly disabled.
• 3DMark 11 will now prevent Windows from entering Sleep during the test.
• The license key is now reset when the benchmark is reinstalled, allowing removal of invalid keys.

Compatibility:

• SystemInfo updated to version 4.15 for full Windows 8 compatibility.
• Updated DirectX redistributable.
• Now using static Visual C++ 2010 runtime libraries to fix rare installation issues on some systems.
• Removed dependency on EvaDotNet.dll and EvaDotNet.DirectX.dll for GPU enumeration to fix compatibility issues with some systems.

Bug Fixes:

• Fixed display initialization code that caused "SetFullscreenState failed: DXGI_ERROR_NOT_CURRENTLY_AVAILABLE" errors on some systems.
• Fixed several memory and texture leaks, improving stability during very long looping runs.
• The HUD timer no longer rolls over if a single test takes more than ten minutes. (Yes, this could happen during the Combined Test on some low end DirectX 11 cards.)

Professional Edition Only:

• Fixed submitting saved files to 3dmark.com from the command line.
• Image Quality Tool no longer gives a cryptic error if the output directory does not exist.