Windows 10: Game old blue screen when the Windows version is higher than 1909 and the Intel CPU is...

Game is PangYa Thailand serverBlue screen on before entering the login page.Version that can be used is windows 10 version 1909, but if using a high version, it will not work Blue screen. I use cpu intel i7-13700 and windows 11 22H2.

:)

 

Blue screen

Hi Rahul,

I understand that you running Windows 1909 & the suggested above option is part of version 2004 so I suggest you update your windows to the latest build version 2004 which will resolve your blue screen issue, please follow the below instructions to the update
Windows to version 2004 manually.

Latest Windows Feature Pack 2004 update manually steps:

Step: 1

Open the link below

https://www.microsoft.com/en-us/software-downlo...

Step 2:

Click Update which will download the Windows 10 Upgrade Assistant

Step 3:

Run the Windows 10 Upgrade Assistant & then click Update now.

Step 4: It will start downloading the update and also shows the percentage of download.

Regards

Shuaib

Windows Expert User

 

BSOD, Black Screen, and General Freezing while gaming on Windows 10 1909

Recently I was sent a preinstalled Windows 10 Pro 1909 SSD, unable to reinstall different OS version or downgrade without voiding a warranty. Now, I am essentially stuck on Windows 10 1909 and while utilizing it I have run into a specific repeatable issue
that I have tried numerous strategies to repair with no success.

Specs:

• Alienware 17R4
  
• Windows 10 1909 Build 18363.657
  
• 256 GB NVMe M.2 SSD (OS Drive)
  
• 1TB HDD (Secondary Drive)
• Nvidia GTX 1080 (Notebook edition)
• Intel i7-7820HK CPU
• 16GB Memory

Problem: When playing any graphically demanding game (will list a few below), within ~5-20 minutes, the computer will Crash to BSOD (various errors/not consistent message), Crash to Black Screen, or just simply freeze; all of which require
a hard reboot of the device.

• Two of the BSOD errors [UNEXPECTED_KERNEL_MODE_TRAP and KMODE_EXCEPTION_NOT_HANDLED].

Troubleshooting Attempts: Thus far I have tried the following to see what the issue might be

• Ran various hardware performance utilities to diagnose any current hardware issues (None found)
  
• Installed, uninstalled, and reinstalled different Nvidia graphics drivers (Same issue persists)
• Reinstalled fresh edition of Win 10 1909 OS (Same issue presists)
  
• Reinstalled fresh Nvidia driver (version 442.19) after Win 10 reinstall (Same issue persists)
  
• Installed only minimal software to replicate the problem (Steam with 1-3 games) (Same issue persists) [Game Examples: Assassins Creed Odyssey, The Witcher 3, Session, and Wolcen]
  • Was able to play a non-graphically demanding game (Roblox) without crashing
• Installed different gaming software to see if the issue was related to Steam - Blizzard Launcher+ Diablo 3 (Same issue persists)
• Tested if problem occurs while not gaming, running HD video, etc. (Issue does not occur); can run for hours or even days with no problem as long as games are not played

At this point, I am unable to determine the next best course of action to resolve this issue.

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.