Windows 10: Games crashing and computer blue screening

So I recently upgraded my pc, and sometimes my games will crash randomly and also my computer will blue screen randomly for some reason, It sometimes won't do it for a week and it will work perfectly fine and then act up again. I've done multiple diagnostics with ram hard drives and software and nothing came up. I do get crash errors in the event viewer that I will post a drop box link here for it. I posted about this before but didn't get much help i'm hoping this time I will be able too.pc: Intel core i7 12700KRtx 3070 ti16 gb ddr4 2666mhzPsu 750 watts MOBO zprime asus 690windows 11Dropbox:

:)

 

Blue Screens & Computer Crashes

I keep getting Blue Screens that crash my computer. Many different "codes" come up to tell support techs. Many trusted techs tried by remote access to my computer. None succeded(sp?). I came to the Community and found several suggestions and a tech came
on to chat and was authorized to gain remote access. Afterwards, I had no blue screen crashes for a day & just now had another blue screen.

Can someone help?

 

Crash/blue screen

Hi

I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

nb: You may be able to view this with a [*BlueScreenView] application, google for this.

Edit Link - Blue screen of death (STOP error) information in dump files.

Description
===========

BlueScreenView scans all your minidump files created during 'blue screen
of death' crashes, and displays the information about all crashes in one
table. For each crash, BlueScreenView displays the minidump filename, the
date/time of the crash, the basic crash information displayed in the blue
screen (Bug Check Code and 4 parameters), and the details of the driver
or module that possibly caused the crash (filename, product name, file
description, and file version).
For each crash displayed in the upper pane, you can view the details of
the device drivers loaded during the crash in the lower pane.
BlueScreenView also mark the drivers that their addresses found in the
crash stack, so you can easily locate the suspected drivers that possibly
caused the crash.

atb

Law-II

 

PC Games crashing randomly, Chrome Crashing, and Frequent Blue Screens

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that games are crashing and Chrome is not working on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Do you receive any error message when the games crash?
  
• What error message do you get when the PC crashes to Blue Screen?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

As you are receiving Aw snap error in Chrome, I would suggest you to refer the troubleshooting steps mentioned in the Google article

Fix "Aw, Snap!" page crashes and other page loading errors and see if that helps.



You may also want to boot the computer in to clean boot and see if the Games/PC crashes.



Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer.
However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article How to perform a
clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



If you are receiving a Blue Screen error on the computer, I would suggest you to share the dump files so that we can analyze them and get to the root cause of the issue. To share the files Navigate to
C:\Windows\Minidump, upload the files to OneDrive and share the OneDrive link.



We await your response.



Regards,

Nikhar Khare

Microsoft Community - Moderator