Windows 10: Games crashing back to desktop, variation of the same handful of errors in event viewer

Discus and support Games crashing back to desktop, variation of the same handful of errors in event viewer in Windows 10 Gaming to solve the problem; Hello!I've been having issues with games crashing back to the desktop. Usually it only crashes to the desktop, but sometimes the PC gets a black... Discussion in 'Windows 10 Gaming' started by ChristianVeth, Feb 24, 2024.

  1. Games crashing back to desktop, variation of the same handful of errors in event viewer


    Hello!I've been having issues with games crashing back to the desktop. Usually it only crashes to the desktop, but sometimes the PC gets a black screen, and once I saw about a 3/4 inch blue bar on the screen as the game froze, then black screen. It seems to have started ramping up, used to happen only occasionally to now anywhere from every 10 minutes to sometimes lasting 2 hours without crashing. I'll list everything I've tried below, then the event viewer error reports.Troubleshooting:Reinstalled Windows 3 times, replaced my RAM, replaced my CPU, loaded optimized defaults, ran sfc /scannow m

    :)
     
    ChristianVeth, Feb 24, 2024
    #1
  2. SUI
    Sui Win User

    Getting nvlddmkm error in event viewer, game crashing

    Hi,

    I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

    Symptoms:

    • Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
    • Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
    • After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
    • In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
    • Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
    • Only game crashes, windows not affected

    Specs:

    • Windows 10 64-bit with anniversary update, no creators edition
    • i7-4700MQ
    • 8GB RAM
    • Nvidia GT750M Optimus, latest driver as of this post which is 383.22

    Things already tried:

    • Absolute minimum graphic settings in-game + windowed mode
    • Disable hibernate/quick start in power options and restart computer
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
    • Power options -> PCI Express -> maximum power settings
    • Power options -> processor power management -> max processor state -> change to 99% instead of 100%
    • sfc scannow in CMD (no errors)
    • DISM checkhealth in CMD (no errors)
    • Adding TDRDelay registry key and set it to 10
    • Whitelist entire game directory in Windows Defender
    • Create new windows user account and launch game from that account
    • Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?
    I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

    Does anyone have any other ideas?
     
  3. Nikhar_K Win User
    Error in Event Viewer

    Hi,



    Thank you for writing to Microsoft Community Forums.



    As you have mentioned, you have performed a repair installation on the computer and you see Event 508, 510 and 533 in Event Viewer.



    I would like to inform that if you see any critical error in Event Viewer, please share the event logs with us to help you with the appropriate troubleshooting steps. Please follow the steps mentioned below to share the event logs:



    1. Press Windows + X from the keyboard, select
      Event Viewer.
    2. Expand Windows Logs from the left pane and select
      Applications.
    3. Click Filter Current Log from extreme right pane. Then in the new windows check the box beside
      Error and click OK.
    4. Now, look for a critical Error in the list and note down the message/information from the
      General Tab in the lower section.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 24, 2024
    #3
  4. Games crashing back to desktop, variation of the same handful of errors in event viewer

    Games crashing to desktop

    Hi All my games are crashing to the desktop , i did have error 10016 in event viewer but have fixed that now but still my games crash to desktop. Everything is up to date , done a fresh install of windows 10 but didn't install updates as i beleived that
    was the issue.

    Made another question about this earlier today and someone responded about using CMD to run sfcnow but my CMD prompt wasnt working , opening and closing straight away. so another install of windows 10 and cmd prompt is working again.

    Now event viewer isnt showing any errors after the games crash to desktop.
     
    GeorgeSmith94, Feb 24, 2024
    #4
Thema:

Games crashing back to desktop, variation of the same handful of errors in event viewer

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