Windows 10: GAMES CRASHING ON WINDOWS 10 = Might be because of my antivirus due to the errors on event...

Discus and support GAMES CRASHING ON WINDOWS 10 = Might be because of my antivirus due to the errors on event... in Windows 10 Gaming to solve the problem; Hi all, I came on my pc tonight to play a few hours after work. warzone and vanguard both crashed. so I tried fifa that crashed after 5 minutes, same... Discussion in 'Windows 10 Gaming' started by Keilan K, Feb 2, 2022.

  1. Keilan K Win User

    GAMES CRASHING ON WINDOWS 10 = Might be because of my antivirus due to the errors on event...


    Hi all, I came on my pc tonight to play a few hours after work. warzone and vanguard both crashed. so I tried fifa that crashed after 5 minutes, same with battlefield and other games. Ive updated all my drivers and rolled back my drivers and updated windows to no fixes sorting it. had no issues untill tonight magically the pc wants to not work. I have also seem to have issues with permissions on certain things. really confused on what to do, also when the pc boots I also get a like windows error beep like when an application does not work. but cant see whats the issue due to me having to add m

    :)
     
    Keilan K, Feb 2, 2022
    #1
  2. SUI
    Sui Win User

    Getting nvlddmkm error in event viewer, game crashing

    Hi,

    I've been getting nvlddmkm errors in event viewer every time I play the game Outlast 2 which was just released. I'm using Lenovo IdeaPad laptop, while not high specs, it can run the game at 60fps at mid-high settings with no problem so I highly doubt that it's not meeting minimum requirements. Gonna keep it point form for easy read.

    Symptoms:

    • Within 1-10min of gameplay, game would freeze for a few seconds then throw a "Outlast 2 has stopped working" Windows error
    • Few seconds after clicking "close program" in the error, it would throw a "Rendering thread exception - fatal error"
    • After closing that, it would finally throw a Microsoft Visual C++ runtime error "RUNTIME ERROR! R6025 -pure virtual function call"
    • In event viewer, I get about 16 or so error events, "The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer" (screenshot)
    • Also get a warning event in event viewer usually on top of error events, "Display driver nvlddmkm stopped responding and has successfully recovered"
    • Only game crashes, windows not affected

    Specs:

    • Windows 10 64-bit with anniversary update, no creators edition
    • i7-4700MQ
    • 8GB RAM
    • Nvidia GT750M Optimus, latest driver as of this post which is 383.22

    Things already tried:

    • Absolute minimum graphic settings in-game + windowed mode
    • Disable hibernate/quick start in power options and restart computer
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 383.22 and reinstall it, didn't install GeForce Experience or PhysX
    • Use DDU-safe mode to uninstall everything Nvidia related, then manually download 368.81 to roll back, didn't install GeForce Experience or PhysX
    • Power options -> PCI Express -> maximum power settings
    • Power options -> processor power management -> max processor state -> change to 99% instead of 100%
    • sfc scannow in CMD (no errors)
    • DISM checkhealth in CMD (no errors)
    • Adding TDRDelay registry key and set it to 10
    • Whitelist entire game directory in Windows Defender
    • Create new windows user account and launch game from that account
    • Force game to use integrated Intel HD graphics -> this would prevent any crash, but obviously be unplayable at like 5fps. So this means it's something wrong with Nvidia drivers, and not my computer?
    I even chatted with service rep from Nvidia, they're out of ideas too and told me "check with Lenovo", lol.

    Does anyone have any other ideas?
     
  3. Windows crashes 10 minutes after starting any game error: WHEA_UNCORRECTABLE_ERROR

    Hello Dima,

    We realize the inconvenience you are experiencing with unexpected crash after playing any game. We will certainly help you.

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

    • When you say "My System crashes", did you get Blue Screen?
    Blue screens (BSOD) mostly occurs due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM,
    and video card problem.

    We suggest you to try the steps from the below link and check if it helps:

    Troubleshoot blue screen errors

    Let us know the status of the issue. We will be glad to assist you further.

    Thank you.
     
    Sangeeta Sarkar, Feb 2, 2022
    #3
Thema:

GAMES CRASHING ON WINDOWS 10 = Might be because of my antivirus due to the errors on event...

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