Windows 10: games do not work

So i just got this laptop today and when i try to play a game i bought and downloaded it says clip licence id does not match i just want to play minecraft java that i payed 42 bucks for or roblox that is for free but no games work ive tried just about everything and it still isnt working i tried updating it using the trouble shoot files to reload it followed the task manager recomendation on here but i still cant play any games.

:)

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John

 

My PC games are not working anymore what a disaster!!!

Hi Pierre,

Thank you for posting your query in Microsoft Community. Apologize for the inconvenience caused to you.

I would like to inform that the games which were working in previous Operating System may or may not work in Windows 10 due to compatibility issues. I suggest you to check for the latest version of the games which are not working, check compatibility with
Windows 10 and install. If the latest version is not available or if the games are not compatible, suggest you to install the games in compatibility mode by following the steps provided below:

• Download the setup files for the game and save it on your local disk.
• Right click on the setup file of the game and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Games not working under Windows 10

Hi Tom,

Thank you for posting your query in Microsoft Community.

The issue might cause due to compatibility issues of the game with Windows 10. So, I suggest you to install the game in compatibility mode by following the steps provided below and check if it helps.

• Right click on the setup file of the game and select
  “Properties”.
• Select “Compatibility” Tab.
• Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
• Let the game install and then check thefunctionality.

Hope this helps. keep us posted on the status for further assistance.