Windows 10: Games of the Xbox app cause a crash loop of explorer.exe on Windows startup

Hi !This post is a duplice of this one which was written in French I chose bad category: https://answers.microsoft.com/fr-fr/windows/forum/all/les-jeux-de-lapp-xbox-de-microsoft-causent-un/539d43de-0f31-4bd4-bf3a-a762c43d191bI would appreciate if a Xbox app developer or the team in charge of integrity & stability of Windows could read my message.Not so loong ago, I fell into a situation where my OS was totally instable after the installation of a game from Xbox app. Here is the topic linked to this past issue : https://answers.microsoft.com/fr-fr/windows/forum/all/explorer-crashe-en-bouc

:)

 

Can't sign into xbox in any windows 10 games

Thanks for keeping us in the loop. Let us further the root cause of this issue, we suggest that you uninstall and reinstall the Xbox app. Kindly follow the steps below:

• Click start, and then type Windows PowerShell on the search box.
• Right-click, and then select Run as administrator.
• Type the following command to uninstall Windows Store: Get-AppxPackage xboxapp | Remove-AppxPackage
• Hit Enter. Launch Windows Store again and download Xbox App.

Kindly notify us with the results.

 

Cannot open Xbox App game bar

Hi Jamie,

Issues with saving your video clips or using the Game bar on Windows 10 are possibly caused by an outdated Xbox app or a corrupted folder on Windows Explorer. To resolve your concern, we suggest that you move your saved video clips to another folder within
the PC. The next saved videos will automatically go to the new folder.

If the issue persists, reset Windows Store to clear the store cache. Then, uninstall and reinstall the Xbox App to manually update it by following the steps below:

To reset Windows Store:

• Press Windows key + X on your keyboard.   
• Click on Command prompt (Admin).   
• Type wsreset.exe, and then hit Enter.   

To update the Xbox App:

• Click Start, and then type Windows PowerShell on the search box.  
• Right-click, and then select Run as administrator.  
• Type the following command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage  
• Hit Enter.  
• Launch Windows Store and download Xbox App.  

You can also sign in to another use to isolate if there is an issue with your profile.

If you need further assistance, don't hesitate to reply to this post anytime.

 

Xbox App on Windows 10 Crashes Every 15 Sseconds

Hi,

The Xbox account, the in-game account, and an outdated version of the Xbox app are possible reasons why the Xbox app keeps on crashing. For us to provide proper resolution, we need to collect more information. Kindly answer the questions below:

• Have you tried uninstalling and reinstalling the Xbox app?
• What are the troubleshooting steps you have done so far?
• Have you made any changes on your device prior to this concern?