Windows 10: Games only have low resolution options despite card being detected.

Discus and support Games only have low resolution options despite card being detected. in Windows 10 Graphic Cards to solve the problem; System MSI Z77 M Power (just newly installed. Old board crapped out) 3770k at 4.2 H100 cooler 16 GB RAM GTX 960 2 GB I just installed new... Discussion in 'Windows 10 Graphic Cards' started by pittguy578, Jun 26, 2017.

  1. Games only have low resolution options despite card being detected.


    System MSI Z77 M Power (just newly installed. Old board crapped out)
    3770k at 4.2
    H100 cooler
    16 GB RAM
    GTX 960 2 GB


    I just installed new motherboard 3 days ago. I can’t tell if I just noticed tonight the only resolutions available are low resolutions in games. No idea what is going on here. For example max resolution in GTA V is 800 by 600 . Max in siege is 1280 by 760
    The system recognizes the GTX 960. I reinstalled drivers multiple times. I took card out of slot and reseated it and made sure power cables fine.

    I used DDU to do clean driver install


    Checked in device manager. Only the 960 is showing as a display adapter. Not any integrated graphics.


    I checked the bios. PEG is default setting.


    One crazy thing is Nvidia Control panel is not working so unsure if that is related.


    The crazy thing is when I go into settings on those games it shows the 2 gb video memory on card so even game is detecting it. It’s just not allowing me to change resolution. In addition if I go into GeForce experience in the options to optimize games it shows the 1900 resolution available and I click optimize and it goes through in app but when I go into game it only shows the low resolution options again.

    But when I check Temps on Afterburner while gaming it is showing 140 Fahrenheit under load so it’s doing something

    :)
     
    pittguy578, Jun 26, 2017
    #1
  2. parmghali Win User

    how to change N8 browser id?

    hi when using youtube mobile website it plays videos at low resolution 320x240 only(even the flash player option), while my wm phone on youtube mobile site plays at much higher resolution. i think the youtube site is detecting it as a s60 device and yet
    allowing only low res.is there any way to change browser id,so that youtube thinks that its an android or winmo device and streams higher resolution video.thanks all.
     
    parmghali, Jun 26, 2017
    #2
  3. Games unable to detect screen resolution options

    Hi! I'm having an unusual problem I can't find any documentation for. Several of my games (but not all) have become unplayable. Near as I've been able to diagnose, the issue seems to be that they are either not able to query the screen resolution options,
    or the data being returned is invalid.

    Games I've been able to replicate with:

    • Mechwarior online: The default windowed configuration loads, but when you go into the settings menu, the screen resolution options are blank. There is nothing there to select from. Attempting to save ANY settings change will write the blank screen resolution
      value into the config and crash the game.
    • Homeworld Deserts of Kharak: Game starts to load. Colors flash on the screen, and the music acts like it has loaded the splash screen, but you can't see anything. Near as I can tell it trying to render to a 0x0px, or 1x1px screen resolution.
    Having more than one failure confirmed this is not a game specific issue.

    System is a Lenovo Y500 Lapotop with a GT 750M graphics card (just the single one, not the second optional one).

    Things I've tried:

    • Reinstalling the games (no change)
    • Installing video drivers direct from Nvidia (no change)
    • Removing and re-detecting video and monitor components

    The one weird thing I found when digging around in settings is that under the display adapter it lists resolution/refresh options for both 59 and 60 HZ at every resolution. However, I can't access the 59 HZ setting through the Nvidia app. No idea if this
    is related to the issue, but it is the only other thing I've found that seems out of place.

    Thanks for taking the time to look into this.
     
    GrahamInSeattle, Jun 26, 2017
    #3
  4. Psychocyr Win User

    Games only have low resolution options despite card being detected.

    Check to see what Nvidia drivers your system is currently using. They released 384.76 on June 26, 2017. There's something definitely wrong if you are not seeing the Nvidia control panel after the driver installation.

    When you changed your motherboard to the new one, did you reinstall windows or just let windows do its thing?
    If you just let windows do its thing, make sure that you installed the drivers that came with your new motherboard. If you haven't I would suggest you install the motherboard drivers and then use DDU and try doing a clean install of the Nvidia drivers.
     
    Psychocyr, Jul 5, 2017
    #4
Thema:

Games only have low resolution options despite card being detected.

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