Windows 10: Games refusing to launch due to DirectX problem, but dxdiag reports no problems

My old laptop died and I transferred its SSD into my new laptop. Since it had a bunch of old drivers that didn't match the new hardware, I had to replace all the drivers manually and I'm not entirely sure I did it correctly.The new laptop is an HP Victus 15 which shipped with an Intel iGPU and an NVIDIA RTX 3050 dGPU. I used DDU in Safe Mode to wipe the old drivers and then installed the ones recommended by Intel and NVIDIA directly for Win 10 / RTX 3000 series. The rest of the drivers that had to be updated, I grabbed the ones recommended on Driver Identifier.Some games, like Civilization V a

:)

 

DirectX problem,Steam games stopped working

Hello Guys,

Here's the problem:

All of a sudden all of my Steam games stopped working. Although I have DirectX 12 installed (checked in dxdiag) Steam is telling me I need the latest version of DirectX (r). The fun thing is that I can still play The division and League (Basically all games
not required to be launched via Steam).

Things I've tried to fix:

- I ran sfc /scannow and it found zero problems.

- I checked dxdiag and I have DirectX 12 installed

- I have updated my graphics driver to all the latest versions

- I tried to reset my pc for a clean install and it failed due to an unknown error multiple times

- I tried to download the latest versions of DirectX from the official Microsoft website but the installation keeps failing due to an internal system error.

Any help is appreciated, thanks.

 

Windows Store prompts directx11 to launch game

Hi Sam,

Before we proceed, I would like you to provide the information stated below:

1. Where you trying to install any game from Store when you receive the above prompt?

2. If yes, can you state the game that you tried to run?

3. If no, can you state what was the task you tried to perform that prompted the above error?

4. Can you send us the screenshot of the window which contains the above error?

For now, I suggest that you check the DirectX Version installed on your system. Follow the below steps to check the DirectX Version:

• Press Windows key + R from the Desktop.
• Type dxdiag and hit Enter.
• Check the DirectX Version.

I also suggest you to try and run DirectX Diagnostic Tool and also try other steps in the article given below and check if it helps.

Note:
DirectX is a suite of technologies used by many multimedia apps in Windows. If you're having problems getting a game or movie to play properly, the DirectX Diagnostic Tool can help you find the problem.

Diagnosing basic problems with DirectX

Windows help & learning

Hope the above helps

Regards

 

Windows 10 DirectX problem.

Hello,

Thank you for your interest in Windows 10.

First, I would suggest you to check that which version of Direct X is currently installed on your computer.

To use the DirectX Diagnostic Tool to determine the version of DirectX that is installed on your computer, follow these steps:

• Click Start, and then click Run.
• Type dxdiag, and then click OK.
• On the System tab, note the version of DirectX that is displayed on the DirectX Version line.
• On the various tabs, check the version information for each DirectX file.
• When you are finished checking file versions, click Exit.

If Windows cannot find the dxdiag program, DirectX installed on your computer. If this is the case, download and install the latest version of DirectX.

How to install the latest version of DirectX

How to install the latest version of DirectX - Microsoft Support

Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.