Windows 10: Games say my graphic drivers are out of date

I just installed star field from the game pass to my pc but when i tried loading it up the game wont make it past the loading screen it will close and give me an error messeage saying something about my graphic drivers are out of date. So I checked to see if i could update them but apparently they are up to date what should i do.

:)

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.

 

Not able to play games, keeps saying that it is incompatible and it doesn't load the game anymore.

Hi,

Thank you for posting in Microsoft Community.

I understand that the Games are not playing in Windows. We will help you.

This issue might have caused due to the outdated drivers of the Graphics display card.

Let's try the below steps and check if it helps to resolve the issue.

I suggest you to update graphics drivers
and check if it helps.

• 
  Press Windows key + X and select
  Device Manager.
  
  
  
• 
  Search for Display Adapters and expand it.
  
• 
  Right click on the graphics driver
  and select Update driver software.
  

Refer:
How to update the graphics card drivers


If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

If the above steps do not work, then I suggest you to
contact the manufacturer of the game. They would assist you better with the issue.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Unable to Play Fortinet Game and Getting an Graphics Driver Error.

Hi,

Thank you for writing to Microsoft Community Forums.

I see that your computer is not compatible with Windows 10 and here is the link which says the same:

HP Pavilion P6610F Desktop PC. Click on this link and you will be able to see that Windows 10 is not listed for your computer for Windows 10.

As Windows 10 is not compatible with your computer, there are no drivers available for you to download and install on your computer.

I suggest you to try to roll back the graphics drivers and then try to play the game.

Step 1: Press the Windows key and the
R key from your keyboard and type Devmgmt.msc and hit
Enter.

Step 2: Expand the Display adapters category >
Right-click on the driver > Click on Properties.

Step 3: Navigate to the Driver tab > Click on
RollBack driver.

As you are using ATI Radeon HD 4200, we found out that the ATI Radeon HD 4000, ATI Radeon HD 3000, and ATI Radeon HD 2000 Series products reached peak performance optimization on October 15, 2013, and were transitioned to a legacy support lifecycle. No additional
driver releases are planned for these products. It is important that you migrate to a modern AMD Radeon graphics card.

If you want to purchase a New Graphics Card for your computer, we suggest you that you use your favorite search engine to look for the Graphics Card that is compatible with the game that you play and get it installed.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.