Windows 10: Gaming PC Bluescreen Error During Play

Minidump reports - https://files.catbox.moe/wdfck3.rarHi,Can somebody please help me troubleshoot this problem, I have linked my dump file. My PC keeps crashing while gaming, nothing is consitant, it just happens randomly. Other than these crashes, preformance is normal.Thanks.

:)

 

Bluescreen mainly when playing games

Hi Tobias,

We're unable to view and download the dump files. When video games cause bluescreens, then we have to check the game's minimum and recommended system requirements. To help us further, we'd like to know the following information:

• What are the names of the games causing bluescreens?
• Could you tell what antivirus program you are using?
• Are you using a client to launch games or they are standalone?
• Were there any changes, recent updates, and newly installed applications on your device that may have triggered this?
• To avoid repetition, can you provide us with all the troubleshooting steps that you've done so far?
• Have you tried playing and using Teamspeak one at a time?

In the meantime, we recommend following the solution on this link to troubleshoot blue screen errors.
We look forward to your reply.

 

play games on my pc

Hi Lisa,

In order to assist properly, kindly answer the following questions:

• On which website are you trying to play the game? What is the title of the game?
• Have you tried using other browsers like Edge?
• What error message are you getting?
• Can you provide more details on the troubleshooting steps that you have tried so far?
• Are you experiencing that same thing using other PCs?

Your response is highly appreciated.

 

bluescreen

Hi,

Thank you for writing to Microsoft Community.

I understand that it can be frustrating for you when the computer shows bluescreen errors. Bluescreen errors are usually caused due to faulty hardware or drivers. We will try to narrow down the cause of the issue by performing a few steps.

1. Do you get bluescreen errors randomly or while performing any specific actions such as playing a game or running any particular application?
   
2. Do you see any error code along with the message “DRIVERS POWER STATE FAILURE”?
   
3. Are there any external devices connected to your computer?
   

The usual causes for bluescreen errors are Graphic card drivers and Network adapter drivers. We can go ahead and try to update the drivers.

Refer the article Update drivers in Windows 10 on how to update Graphic card
and Network drivers.

You may also refer the article Troubleshoot blue screen errors
for additional troubleshooting steps to fix the issue.

You can reply to this post if you need further assistance

Hope it helps.

Muralidhar

Microsoft Community Moderator