Windows 10: Gaming PC with BSODs and no solutions

Hello! My name is Adrian, I built a gaming PC just two weeks ago, and I hadn't any problem until four days ago where BSODs started to come up.

PC:
AMD Ryzen 7 3700X
B550 Aorus Elite
Corsair Vengeance 2x8 RGB DDR4
MSI NVIDIA 1070ti
SSD Samsung 850 Evo 500gb
WD 1TB
Logitech 513 Keyboard
Logitech G203 Mouse
Windows 10 Pro installed in the SSD
HyperX Cloud 2 as primary and only sound output

I've seen a lot of BSODs code_errors:

hypervisor_error
kernel_security_check_failure
invalid_lock_release
bad_pool_caller
apc_index_mismatch
page_fault_in_nonpaged_area
IRQL_not_less_or_equal
and many more...

I think I've tried everything:

• Reinstalling Windows (like five times) and trying different ISOs
• Repairing Windows
• Updating windows, even the optional updates
• Updating every driver
• Updating the firmware of motherboard, right now it has the F10 version (latest). (Downloaded from Aorus website)
• Memtest86, nine passes, 18 hrs of testing without errors
• Chkdsk command
• /scannow command
• DISM commands
• Update drivers with Driver Booster Pro
• Change energy settings
• Enter in safe mode (it's more stable, but I got BSODs)
• Doing a clean boot
• Installing the latest Nvidia driver (456.55)
• Installing AMD ryzen master
• Installing APP Center from Aorus website

The crazy part of all of this is that these BSODs are so sporadic. I even played COD: Warzone for 4 hrs yesterday without any problem, but if I'm at desktop doing things, could be opening folders, winDbg Preview, Paint or whatever... I get BSODs.

I get screen freezes sometimes, and the only way to get unstuck is to power off pressing the button for a few seconds.

I will leave you here a drive folder with screenshots, reports and the V2 Log collector folder:
report gaming pc - Google Drive

Thanks, I'd appreciate so much your help.

:)

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-blue-screen-errors

Hope this helps. Keep us posted on the status for further assistance.

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

pc gaming HELLO

Hi Robert,





To help you with your concern, we suggest that you perform the steps below:

• Sign out your account from the game.
• Restart your computer.
• Run the troubleshooter for Windows apps by clicking this
  link.
• Sign in your account and check it.

If the steps above do not work, we recommend getting in touch with the game developer to get the missing item you’ve purchased. Click this
link to contact the game developer.

Keep us posted.