Windows 10: Gateway 11 has a black screen and wants a forgotten password? Cannot sign in.

My Gateway has a black screen and wants a forgotten password. I wish I. Could get it fixed.

:)

 

Local Accounts Forgotten Passwords

Administrator should not be listed after that net user Administrator /active:no command was run.

Just reboot to make sure everything has worked through - and just sign in to one account not more than one. Choose either G3YAQ or VE2KM

Denis

 

Forgotten Password!!

Thanks, Brink!

Was successful in changing the password on the person's local account. But leaving the 2 accounts showing on the login screen will be very confusing for the 82 yr old person owning the laptop..

As suggested, I signed in to the built-in Administrator account, and now both accounts are local account and Administrator?? Did I do something wrong?

Is this way to stop the built-in Administrator account from showing on the login screen:

1. Hold the Windows Key while pressing “R” to bring up the Windows Run dialog box.
2. Type: net user administrator /active:no
3. Press “Enter“.

 

Win 11 Sign In - Forgot Password

If you use a local admin account in Windows 11 and you have forgotten your password, the following tips will help you perfectly resolve your issue. Procedures with screenshots Please read the details.

Tip 1: Reset Windows 11 Local Admin Password by Answering Security Questions.

Step 1: On the Windows 11 login screen, you will get a message says the password is incorrect after you entered a wrong password. Select “OK” to go back.

Step 2: There will be a password reset link appears under the password box. Select the Reset password link.

Step 3: Give the pre-set answers to your security questions.

Step 4: Type a new password twice and then click “OK”.

Step 5: You will now be able to sign in as usual with the new password.

Tip 2: Reset Windows 11 Local Administrator Password with Password Reset Disk.

Step 1: In the Windows 11 login screen, select your local administrator. When you enter a wrong password, you will get a message says the password is incorrect. Select “OK” to back into the login screen.

Step 2: Windows 11 gives you a link for resetting the local administrator password. Now insert your password reset disk and then select the reset password link under the password box.

Step 3: Password reset wizard appears, click on “Next”.

Step 4: Select the password reset disk you inserted and then click “Next”.

Step 5: Type a new password and retype it to confirm. Click “Next”. Then finish.

Tip 3: Reset Windows 11 Local Administrator Password with Command Prompt. (Require Windows Install Media)

Note: If you use this, please make sure that you complete the following steps. The important thing is you need to replace the utilman file with cmd and this must be happened in your system drive.

Step 1: Boot your computer from an official Windows 11 installation DVD/USB disk. When Windows setup screen appears, select “Next”.

Step 2: Select “Repair your computer” link.

Step 3: Under “Choose an option”, select “Troubleshoot”.

Step 4: Under “Troubleshoot”, select “Command Prompt”.

Step 5: At the command window, type the following commands. (Press Enter key after each command)

1. Move c:\windows\system32\utilman.exe c:\ (If your system drive is not in C, please replace C with yours.)
   
2. Copy c:\windows\system32\cmd.exe c:\windows\system32\utilman.exe
   

Step 6: Remove the Windows installation disk and then use the following computer to reboot the computer: type “wpeutil reboot” and then press Enter key.

Step 7: PC reboots and loads the Windows 11 login screen. Click “Ease of access” icon.

Step 8: Command Prompt window appears. Type “net user administrator 123456” and then press Enter key. The new password 123456 is what you want.