Windows 10: Gateway 15.6" Gaming Notebook not turning on or charging

My Gateway Gaming Notebook will NOT charge or turn on, does anyone have a fix for this issue?

:)

 

battery not charging on my hp notebook

Hi,



Thank you for writing to Microsoft Community Forums.



I see that your laptop’s battery is not charging. We would like to know, if you get a message stating plugged in not charging when hovering the mouse over the battery icon.



If you see the message plugged in not charging, I suggest you to refer the troubleshooting steps mentioned below and see if that helps:

1. Press Windows Logo key + X, and select
   Device Manager.
   
2. Expand Battery.
   
3. Right click on Microsoft ACPI-Compliant Control Method Battery, and select
   Uninstall.
   
4. Click OK to confirm.
   
5. Restart the computer.
   

You may also want to look at the troubleshooting steps mentioned in the HP articles

HP Notebook PCs - Testing and Calibrating the Battery (Windows) and

HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.

 

Surface pro 6 does not charge beyond 68%

Hi everyone,

For the last 6 months or so, I have noticed that y Surface Pro 6 (with Windows 10 Enterprise) is not charging beyond 68%. Its says 'plugged in' but does not charge the battery. It also gets very hot, feels like the battery is resisting
the charge or something. The fan is also turned on.

I have performed the following actions:

• Removed the Microsoft ACPI battery and reinstalled it
• Changed the surface charger to a colleagues' one

Both did not help.

Can anyone suggest a solution?

Warm Regards,

Shiv

***Moved from: Windows 10 / Performance & system failures***